CPQ & Billing Systems Integration Consultant

CPQ & Billing Systems Integration Consultant Department: Aquiva Labs Employment Type: Fixed Term Contract Location: AMER Description We are looking for a highly skilled CPQ and Billing Systems Integration Consultant (CPQ Administrator / BSA with Strong Integration Experience) to support our client’s Salesforce CPQ and Logisense billing platform. This role is critical to improving billing accuracy, reducing sync errors, and ensuring end-to-end data consistency across revenue systems. The ideal candidate has deep experience with Salesforce CPQ, understands the CPQ data model, and is capable of diagnosing complex issues across a multi-system architecture. Strong integration experience, particularly with tools like Workato, is essential. This is an independent contributor role working within an existing backlog and alongside a cross-functional finance and billing operations team. Location: Remote. Must provide a minimum of 4 hours overlap with PST. Duration: 3 months (potential opportunity to extend). Key Responsibilities • Monitor and troubleshoot data synchronization between Salesforce, CPQ, Workato, and Logisense. • Investigate discrepancies (e.g., contract records, price changes, customer data) to determine the root cause—whether CPQ configuration, Salesforce data, transformation logic in Workato, or Logisense is the culprit. • Review daily system events (e.g., new contracts, renewals, amendments) and validate whether transactions have synced properly across platforms to determine which items require intervention. • Recommend and implement process improvements or automation opportunities to reduce manual review and troubleshooting effort. • Assess billing readiness ahead of monthly bill runs (1st of each month). • Work within a defined prioritized backlog and provide structured updates and collaborate closely with the Finance Systems Team and GTM Systems Teams. • Gain deep understanding of the current Salesforce CPQ instance, configuration decisions, and integration patterns. • Quickly ramp up on Logisense functionality, data structures, and billing workflows to support accurate issue diagnosis. Skills, Knowledge and Expertise • Strong expertise in Salesforce CPQ, including objects, pricing, quoting, contracts, and amendment/renewal workflows. • Hands-on integration experience, preferably with Workato (or similar iPaaS tools like MuleSoft, Boomi). • Ability to diagnose multi-system issues and identify the true source of a problem (CPQ configuration, integration logic, or downstream billing platform). • Experience working with subscription/billing systems (Logisense experience is a plus). • Strong analytical mindset; comfortable reviewing logs, data exports, and queued transactions. • Ability to work independently and take ownership of complex, ambiguous issues. • Strong communication skills for cross-functional work within Finance, Billing, and Engineering. • Comfortable working in a high-volume environment (~200 events per month). • Significant reduction in billing errors and sync discrepancies. • Improved accuracy and reliability of the end-to-end quote-to-cash process. • Increased confidence from Finance and Billing teams in the data flowing from CPQ to Logisense. • Demonstrated automation or process improvements that reduce manual workload for troubleshooting issues. Apply tot his job