Contract Data Entry Specialist – Care Coordination & Health Services (Remote – Chicagoland)

Remote Full-time
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About arenaflex – Empowering Health Equity Through Care Coordination
Welcome to arenaflex, a purpose‑driven healthcare organization dedicated to breaking down barriers to quality medical care. Our mission is to improve access and equity for underserved communities by providing comprehensive care coordination, community health engagement, and seamless support services. As a leader in the health‑services space, arenaflex combines innovative technology with compassionate human touch, ensuring that every client receives personalized assistance throughout their health journey.

Why This Role Matters
At arenaflex, data is the lifeblood of our impact. Accurate, timely, and secure information empowers our care coordinators, clinicians, and community partners to make informed decisions that directly affect patient outcomes. As a Contract Data Entry Specialist – Care Coordination, you will be the guardian of that data, guaranteeing that every client record is precise, up‑to‑date, and compliant with the highest standards of privacy and security.

Key Responsibilities

Data Collection & Entry: Accurately input, update, and verify client and case‑management information into arenaflex’s internal databases and electronic health record (EHR) platforms.
Record Maintenance: Maintain comprehensive records of healthcare services delivered, referrals made, outreach activities, and follow‑up appointments.
Quality Assurance: Conduct routine audits to ensure data integrity, identify discrepancies, and perform corrective actions promptly.
Excel & Data Analysis: Leverage Microsoft Excel to sort, filter, and perform basic analyses that support reporting needs for program managers and funders.
Office 365 Utilization: Utilize Word, Outlook, Teams, and SharePoint to document communications, share files securely, and collaborate with multidisciplinary teams.
Collaboration: Work closely with care coordinators, administrative staff, and external partners to streamline the flow of client information.
HIPAA Compliance: Safeguard protected health information (PHI) by adhering strictly to HIPAA regulations and arenaflex’s internal data‑security policies.
Reporting Support: Generate routine data extracts and summary reports that help illustrate program impact for stakeholders and grant agencies.
Continuous Improvement: Provide feedback on data‑entry workflows and suggest automation or process enhancements to increase efficiency.


Essential Qualifications

High school diploma or GED required; associate’s or bachelor’s degree in Health Information Management, Business Administration, or a related field preferred.
Minimum of 2 years of professional experience in data entry, medical records, or health‑care administration.
Proficiency with Microsoft Excel (including formulas, pivot tables, and data validation) and the broader Office 365 suite.
Demonstrated ability to maintain meticulous attention to detail while handling large volumes of information.
Strong written and verbal communication skills; ability to convey information clearly and professionally.
Understanding of HIPAA privacy rules and experience handling confidential health data.
Reliable internet connection and a functional home office setup for remote work within the Chicagoland area.


Preferred Qualifications & Experience

Experience with electronic health record (EHR) systems such as Epic, Cerner, or athenahealth.
Certification as a Certified Medical Records Technician (CMRT) or Certified Health Data Analyst (CHDA).
Prior experience working in a care‑coordination, community health, or non‑profit health organization.
Familiarity with data‑visualization tools (e.g., Power BI, Tableau) for creating executive‑level dashboards.
Knowledge of SQL or basic database querying to retrieve data sets.


Core Skills & Competencies

Analytical Mindset: Ability to spot patterns, inconsistencies, and trends within data sets.
Organizational Excellence: Systematic approach to managing multiple data entry tasks and meeting deadlines.
Technical Savvy: Quick learner of new software platforms and willingness to adopt emerging technologies.
Ethical Integrity: Commitment to maintaining client confidentiality and upholding ethical standards.
Team Collaboration: Comfortable working virtually with cross‑functional teams, sharing knowledge, and supporting collective goals.
Problem‑Solving: Proactive identification of data issues and swift implementation of solutions.


Career Growth and Learning Opportunities at arenaflex
arenaflex believes that talent flourishes when nurtured. As a contract specialist, you will have pathways to expand your role:

Professional Development: Access to online courses and certifications (e.g., data analytics, health informatics) reimbursed up to 100%.
Mentorship Program: Pairing with senior data analysts and care coordinators for guided skill‑building.
Leadership Tracks: High‑performing specialists may transition into senior data management, quality‑assurance lead, or project‑coordination roles.
Cross‑Functional Exposure: Opportunities to collaborate on grant writing, program evaluation, and community outreach initiatives.


Work Environment & Culture at arenaflex
Our culture is rooted in compassion, innovation, and inclusivity. Even though this role is remote, you will feel connected through:

Weekly virtual team huddles and monthly all‑hands gatherings.
A supportive Slack community where peers share best practices and celebrate successes.
Flexibility to set your own schedule while meeting core business hours (8 am–5 pm CST).
Commitment to diversity, equity, and inclusion – arenaflex actively recruits talent from varied backgrounds and ensures every voice is heard.


Compensation, Perks & Benefits (General Overview)
arenaflex offers a competitive hourly rate commensurate with experience, alongside a benefits package designed for contract professionals:

Performance‑based bonuses tied to data‑quality milestones.
Stipend for home‑office equipment (ergonomic chair, external monitor, headset).
Paid sick leave and a flexible paid‑time‑off (PTO) policy.
Access to a 401(k) retirement plan with employer matching (eligible after 6 months of continuous engagement).
Comprehensive health, dental, and vision coverage options (subject to eligibility).
Wellness resources – virtual yoga, mental‑health counseling, and employee assistance programs.


How to Apply
If you are a meticulous data professional who thrives in a mission‑driven environment and wants to make a tangible difference in community health, we invite you to join arenaflex. Submit your resume, a brief cover letter highlighting your relevant experience, and any certifications you hold through our online application portal.
Apply Now

Closing Statement
At arenaflex, your attention to detail fuels the entire care‑coordination ecosystem, ensuring that the most vulnerable populations receive the right services at the right time. We value precision, integrity, and a passion for health equity. Take the next step in your career—bring your expertise to arenaflex and help us transform lives, one data record at a time.
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