Contract Analyst (Group Benefits)

In this role, you’ll spend your day reviewing policy details on new and existing business, partnering with business partners to resolve discrepancies ensuring accurate documentation is created and distributed. Your work directly impacts the organization by ensuring policy accuracy, compliance, and a seamless experience for clients and internal teams. WHAT WE CAN OFFER YOU: Estimated Salary: Contract Analyst: $24.00 - $27.00, plus annual bonus opportunity. 401(k) plan with a 2% company contribution and 6% company match. Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details. Applicants for this position must not now, nor at any point in the future, require sponsorship for employment. WHAT YOU'LL DO: Ensure Accuracy & Clarity – Review and analyze case information to include correspondence and the Group Sales Application (GSAP), Member Category UI and the underwriter's instructions to determine the intent of the coverages requested for standard and the less complicated non-standard new groups and revisions to existing groups. You will work with the underwriter and/or field reps to resolve any problems or discrepancies encountered in the file information. Prepare documentation to clarify issues and communicate changes to all affected areas. Create & Distribute Policy Documents – Format and issue policies, certificates, and plan descriptions, ensuring they align with sold coverage and meet state requirements. Enhance Compliance & Readability – Analyze drafts of materials prepared by the policyholder, field representative or Underwriter to ensure accurate definition of the intended liability. You will work with compliance area on changes to improve content for clarity or readability and resolve any related problems. Oversee Policy Production – Manage policy formatting, printing, and distribution, securing approvals and ensuring timely delivery to field offices. WHAT YOU’LL BRING: Strong MS Word & Time Management Skills – Confidently create, format, and issue policy documents while meeting deadlines in a fast-paced, metric-driven environment. Detail-Oriented Analysis – Review contract information, underwriting instructions, and applications to ensure accuracy in coverage requests. Problem-Solving Mindset – Collaborate with underwriters and field representatives to resolve discrepancies and clarify policy details. Compliance & Quality Focus – Work with compliance teams to refine policy language for clarity, readability, and regulatory alignment. You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do. Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico. PREFERRED: GSAP experience Insurance experience Insurance contract knowledge We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply! If you have questions about your application or the hiring process , email our Talent Acquisition area at [email protected] . Please allow at least one week from time of applying if you are checking on the status. Stay Safe from Job Scams Mutual of Omaha only accepts applications from mutualofomaha.com/careers . Legitimate communications will come from '@mutualofomaha.com.' We never request sensitive information or extend job offers without conducting interviews. For more details, check our Hiring FAQs . Stay alert for scams and apply securely! Fair Chance Notices