Connex Support Lead Engineer - TechTalent Solutions LLC

Job Title : Connex Support Lead EngineerJob description : Lead support EngineerLocation RemoteTop Must Have's : Connex, Tandem, TAL, COBOL, S-COBOL, and TACL programming languagesAssignment Duration : 3 yearsJob Description/ Responsibilities Lead and mentor a team of support engineers focused on Connex applications running on HPE NonStop/Tandem systems.Responsible for ensuring high-quality customer service, operational efficiency, and continuous process improvement.Act as the first point of escalation for complex or high-priority customer issues.Coordinate with infrastructure, application, and network teams to resolve cross-functional issues.Drive root cause analysis and implement preventive measures for recurring incidents.Maintain and update operational documentation, runbooks, and support procedures.Strong analytical, problem-solving, team collaboration and decision-making skills.What are the top 3 skills required for this role? 1. Extensive hands-on experience with Connex switch, transaction processing & their associated componentExpertise in TAL, COBOL, S-COBOL, and TACL programming languages.Experience in using the Tandem utilities like FUP, Enscribe, Enform, Bind/XLD, SQL, DDL, INSPECT, Netbatch, Spooler, Peruse, Pathway concepts,Experience with Connex knowledge on PI, TH, CH, PMC, CED, SMONINQY, CMSUTIL, NMI, EMS, PrognosisEmployers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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