Complaint Intake RN - 246533

Job Title: Complaint Intake RN (remote, NY) This position is a contract through Medix; includes benefits, sick time, 401k, weekly pay Remote Complaint Intake RN Job Description: Working at the direction of the New York State Department of Health (NYSDOH) Nursing Home Centralized Complaint Intake Unit (NH CCIU), you will function as a Complaint Intake and Triage Nurse Reviewer performing clinical reviews and triage complaints and incident reports for possible noncompliance, received via telephone, electronic or postal mail, or other forums. Perform reviews irrespective of the submission method, triage complaints by severity consistent with federal triage guidelines, perform data entry, and identify the appropriate actions consistent with federal triage protocols. QUALIFICATIONS: • Strong interpersonal skills • Excellent communication (verbal & written) skills. • Ability to work independently with minimal supervision. • Ability to relate effectively to providers, physicians, senior medical and administrative personnel and resident/patients. • Basic computer skills, including working knowledge of all Microsoft Office products. • The ability to obtain Surveyor Minimum Qualification Test Certification within 12 months of employment, required. • Minimal travel could be required to fulfill training requirements in Albany. • Must have a valid driver's license. • Must be a New York State resident. EDUCATION & EXPERIENCE: • New York State Registered Professional Nurse (RN). • Two (2) years’ experience performing utilization review, medical review, fraud investigations, surveillance or monitoring activities at the facility level, required. • Three (3) years of clinical experience in a medical facility, preferably a nursing home, required. Pay: $41.92/hr Hours: M-F, standard business hours Location: Remote (must be a New York resident) • *short travel stint could be required based on fulfilling training requirements to sit for the SMQT certification Apply tot his job