Community Service Officer (CSO)

Remote Full-time
Position held by a non-sworn civilian capable of full duty to assist the public, law enforcement officers and other personnel by performing a variety of public relations, technical, clerical and other activities related to law enforcement functions by performing the following duties.

Responds to low risk calls for service in the field by means of operating a city owned vehicle.

Writes police reports stemming from citizens in the field, on the phone and/or at the police department.

Directs traffic.

Collects evidence.

Investigate private property accidents.

Refers to city services.

Maintains visibility by patrolling assigned area, city streets, parks, neighborhoods and business to ensure security.

Assists fellow officers? in documenting case information.

Respond to questions, complaints, and requests for information by telephone or in person from merchants, community/civic organizations, the general public, employees, superiors and other individuals.

Take and relay messages and/or direct calls or questions to appropriate personnel.

Return calls as necessary.

Assist in the response to critical incidents, special events and storm related events as needed.

Understands and uses agency's electronic reporting system to ensure full compliance with GEARS (Georgia Electronic Accident Reporting System).

Attends court.

Attends fires or accidents in assigned area and gives all possible assistance to Fire Department and Emergency Medical Services

Monitors for automobile parking in restricted areas and issues citations to violators when necessary.

Operates two-way radio to dispatch patrol cars to the scene of a disturbance or crim

Accepts all complaints and commendations from citizens to be properly submitted to professional standards.

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