Commercial Capabilities Documentation Specialist - open to remote (Dallas, TX, US)

What You Need To Know Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the preeminent wine and spirits distributor, Southern Glazer’s isn't just one of Forbes’ Top Private Companies; it's a family-owned business with deep roots dating back to 1933. Southern Glazer’s is proud of its well-earned positive reputation, continually achieving accolades for our outstanding workplace culture. We take pride in creating a culture where our people are valued, supported, and provided opportunities for growth and belonging. As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more. By joining Southern Glazer’s, you would be part of a team that values excellence, innovation, and community. This is more than just a job – it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people. Overview Our team delivers high-impact, data interpretation solutions to SGWS Commercial and Supplier Partner teams that elevate our collective business. As the Commercial Capabilities & Effectiveness Documentation Specialist your role is to deliver and develop these solutions. You’ll organize with collaborators while self-managing project timelines and outcomes for design deliverables. Your work will support the SGWS analytics tool suite, new commercial processes, and CC team marketing collateral for enterprise-wide and external communication. Primary Responsibilities Build strong credibility while working independently and effectively in a remote team environment. Maintain a high level of personal confidentiality and utilize consultation skills to provide professional recommendations and guidance for developing and documenting commercial solutions. Meet with project leads and Subject Matter Experts (SMEs) from cross-functional roles to gain insights into end-user analytics needs. Work directly with assigned project teams to author digital, print, and in-person solutions. Develop all components of final deliverables: performance outcomes, design plans, and creative assets. Integrate final products into learning management system, team asset library, and, or final facilitation collateral for team delivery. Peer-mentor and lead teammates in utilizing design templates within Microsoft Office Suite (PowerPoint and Word), Adobe Creative Cloud Suite (InDesign, Illustrator, Photoshop, Captivate), video software (TechSmith Camtasia, Adobe Premiere Pro or After Effects), and required authoring software. Produce effective and well-designed assets that promote active engagement, develop end-user capabilities, and are aligned with intended individual performance, business outcomes, and organizational goals. Develop and maintain firsthand knowledge of the SGWS BI Tool Suite and company data sets, as required, for Commercial Capability Team facilitation, Train-the-Trainer, and documentation needs. Assist in on-going training facilitation and new solution implementation as needed. Manage personal travel and expenses. Travel domestically up to 25% of the time each month, may exceed this during peak project periods. Additional Primary Responsibilities General Background of Ideal Candidate Candidates will be able to translate complex concepts, intuitively and creatively, for internal clients and their intended audience; and, have experience leading design projects within a corporate environment. Preferred candidates should be able to utilize existing and emerging practices for content authoring and delivery across a variety of media (face-to-face, video, print). Ideal candidates will be able to consult, design, lay out, prepare, and present finished solutions for project groups (SME advisory, executive review, train-the-trainer). A general knowledge of required digital, print, and SCORM publishing specifications is preferred. The ideal candidate will have demonstrated skills using traditional, and computer-based, design methods with software experience including, but not limited to, the Adobe Creative Cloud Suite (InDesign, Illustrator, Photoshop, Audition, Animate, Premiere Pro), Articulate Rise and Storyline, Microsoft PowerPoint, Word, and Teams. Candidates must be able to generate design templates in preferred authoring tools for external team collaboration and oversee general asset management across sharing platforms (Creative Cloud libraries, Dropbox, Microsoft OneDrive, Microsoft Teams). Working knowledge of the wine and spirits industry and direct experience working within the 3-tier system at either the distributor or supplier level is welcomed. Organizational development and data analytics background is a plus. Minimum Qualifications - Bachelor’s Degree or Equivalent Experience - 3+ years of instructional design experience - 1 to 2 years of beverage alcohol distribution experience, or related consumer product goods (CPG) Preferred Qualifications - Portfolio demonstrating capabilities - 3+ years of Adult Learning Experience - Knowledge of sales tools, processes, and CRM technologies - Knowledge of CPG Analytics Training and, or Tableau based reporting environments is a plus. Physical Demands Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor) Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, and stooping May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs EEO Statement Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges. If you have any questions or concerns about whether this posting complies/adheres with local pay transparency requirements, please contact the SGWS talent acquisition team at [email protected]