Collections and Recoveries Manager
Description
POSITION DESCRIPTION:
The Collections and Recoveries Manager will support the Vendor Management team by working directly with vendors and internal partners on management and oversight of collections and recoveries strategies, activities and performance. The Collections and Recoveries Manager will also be responsible for implementing, updating and maintaining strategies to reduce delinquency levels. This is a high-visibility roleina fast-growing team with an opportunity to contribute to the business's portfolio performance.
This position will be based out of one of our offices in Irvine, CA; San Francisco, CA; or Teaneck, NJ, with a potential in-office schedule set at the direct managers discretion in accordance with the company policies and procedures. Remote work may be available for exceptional cases.
Responsibilities
Management of delinquent loan and TPO accounts, including implementing and updating strategies to improve performance.
Drive right party contact performance.
Proactively identify delinquency trends and take ownership of strategies to reduce impact.
Oversee escalated collection activities, accounts in remediation and customer assistance programs/processes.
Partner with vendor leadership on project and process improvements and implementations.
Oversee and complete account level audits and reviews, including call listening, to manage vendor performance.
Oversee account settlement activities.
Required Qualifications
Bachelors degree in business, accounting, finance or other related field with a minimum of 8+ years of work experience with at least 2 4+ years of relevant managerial experience in a Collections environment.
Results-oriented and proactive team player with good business acumen.
Excellent organizational and multitasking skills.
Experience working in a high-tech environment.
Excellent verbal and written communication skills.
Experience with collections and recoveries strategies.
Preferred Qualifications
Experience working with vendors, solar industry and quality assurance/control experience.
Hanwha Q CELLS America Inc. (HQCA) is a Qcells company, one of the worlds largest manufacturers and providers of solar photovoltaic (PV) products and solutions. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future.
Physical, Mental & Environmental Demands
To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.
Mobility
Standing
20% of time
Sitting
70% of time
Walking
10% of time
Strength
/Pulling
up to 10 Pounds
Pushing
up to 10 Pounds
Carrying
up to 10 Pounds
Lifting
up to 10 Pounds
Dexterity(F = Frequently, O = Occasionally, N = Never)
Typing
F
Handling
F
Reaching
F
Agility(F = Frequently, O = Occasionally, N = Never)
Turning
F
Twisting
F
Bending
O
Crouching
O
Balancing
N
Climbing
N
Crawling
N
Kneeling
N
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the jobs minimum qualifications.
This target salary range is for CA positions only and should not be interpreted as an offer of compensation.
You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our HR team for a copy.
Apply Now
POSITION DESCRIPTION:
The Collections and Recoveries Manager will support the Vendor Management team by working directly with vendors and internal partners on management and oversight of collections and recoveries strategies, activities and performance. The Collections and Recoveries Manager will also be responsible for implementing, updating and maintaining strategies to reduce delinquency levels. This is a high-visibility roleina fast-growing team with an opportunity to contribute to the business's portfolio performance.
This position will be based out of one of our offices in Irvine, CA; San Francisco, CA; or Teaneck, NJ, with a potential in-office schedule set at the direct managers discretion in accordance with the company policies and procedures. Remote work may be available for exceptional cases.
Responsibilities
Management of delinquent loan and TPO accounts, including implementing and updating strategies to improve performance.
Drive right party contact performance.
Proactively identify delinquency trends and take ownership of strategies to reduce impact.
Oversee escalated collection activities, accounts in remediation and customer assistance programs/processes.
Partner with vendor leadership on project and process improvements and implementations.
Oversee and complete account level audits and reviews, including call listening, to manage vendor performance.
Oversee account settlement activities.
Required Qualifications
Bachelors degree in business, accounting, finance or other related field with a minimum of 8+ years of work experience with at least 2 4+ years of relevant managerial experience in a Collections environment.
Results-oriented and proactive team player with good business acumen.
Excellent organizational and multitasking skills.
Experience working in a high-tech environment.
Excellent verbal and written communication skills.
Experience with collections and recoveries strategies.
Preferred Qualifications
Experience working with vendors, solar industry and quality assurance/control experience.
Hanwha Q CELLS America Inc. (HQCA) is a Qcells company, one of the worlds largest manufacturers and providers of solar photovoltaic (PV) products and solutions. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future.
Physical, Mental & Environmental Demands
To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.
Mobility
Standing
20% of time
Sitting
70% of time
Walking
10% of time
Strength
/Pulling
up to 10 Pounds
Pushing
up to 10 Pounds
Carrying
up to 10 Pounds
Lifting
up to 10 Pounds
Dexterity(F = Frequently, O = Occasionally, N = Never)
Typing
F
Handling
F
Reaching
F
Agility(F = Frequently, O = Occasionally, N = Never)
Turning
F
Twisting
F
Bending
O
Crouching
O
Balancing
N
Climbing
N
Crawling
N
Kneeling
N
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the jobs minimum qualifications.
This target salary range is for CA positions only and should not be interpreted as an offer of compensation.
You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our HR team for a copy.
Apply Now