Co-op, Operations Analytics (Spring, 2025)
United States, Georgia, Atlanta
Operations Anlys & Performance
29-Jul-2024
Ref #: 25408
How you'll help us Keep Climbing (overview & key responsibilities)
Operations Analytics co-ops will work with analytics professionals supporting one of the following functions or departments:
• Integrated Operations Planning (IOP) - optimize aircraft schedule and resource availability to maintain peak on-time performance
• Operations Digital & Decision Science – develop decision science tools and digital product solutions
• Corporate Safety, Security & Compliance (CSSC) - Support the safety and security of the airline and it’s employees
• Airport Customer Service (ACS) – Airport process improvement and performance management
• Cargo, Clean, Vendor – performance management of cargo and cleanliness onboard
• Crew - Pilot and Flight Attendant operations and performance efficiency
• Delta Connection (DC) - Support end to end analytics and cross-divisional operational initiatives and improvements for the operation of Delta’s regional airlines
• Flight Operations (FOP) - Aircraft and gate to gate operations and performance
• Onboard Services (OBS) – optimize process, supply, and inventory of inflight products and services
• In Flight Services (IFS) - Customer onboard experience and catering operations and performance
• Operations & Customer Center (OCC) - On-time flight metrics and analysis
• Central – Centralized operations and competitive performance analysis
Though individual responsibilities will vary by function, some examples are given below:
• Measure current operational performance and/or customer satisfaction
• Identify optimization opportunities to reduce injuries and security line wait times
• Research, analyze and interpret operational data
• Develop new reports and dashboards and automate existing ones
• Perform reliability/root-cause analysis for parts and maintenance
• Evaluate and provide recommendations for improvement of key operational metrics including aircraft time at gate, gating efficiency, and feasibility of aircraft schedules
• Seek operational improvements to reduce aircraft taxi time and flight time
• Maintain, run and improve staffing models to support airport operations
• Provide strategic and operational support and develop performance metrics and goals
• Develop success factors and statistical evaluations of new procedures and systems
What You Need To Succeed (minimum Qualifications)
• Students must be able to complete the below schedule while actively enrolled in school:
• Spring 2025
• Fall 2025
• Summer 2026
• Undergraduate students in pursuit of a Bachelor’s degree in Computer Science, Analytics, Economics, Industrial Engineering, or Information Systems in a 4-year degree program
• Must be available for three alternating semesters
• Candidate is team oriented and highly supportive of continuous improvement methodologies
• Strong organizational, project management, and verbal/written communication skills are essential
• Proficiency in Microsoft Office Suite and data analysis tools and concepts
• Proficiency in Python, SQL or similar database query tool knowledge and Macro programming is strongly preferred
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.
Apply Now
Apply Now
Operations Anlys & Performance
29-Jul-2024
Ref #: 25408
How you'll help us Keep Climbing (overview & key responsibilities)
Operations Analytics co-ops will work with analytics professionals supporting one of the following functions or departments:
• Integrated Operations Planning (IOP) - optimize aircraft schedule and resource availability to maintain peak on-time performance
• Operations Digital & Decision Science – develop decision science tools and digital product solutions
• Corporate Safety, Security & Compliance (CSSC) - Support the safety and security of the airline and it’s employees
• Airport Customer Service (ACS) – Airport process improvement and performance management
• Cargo, Clean, Vendor – performance management of cargo and cleanliness onboard
• Crew - Pilot and Flight Attendant operations and performance efficiency
• Delta Connection (DC) - Support end to end analytics and cross-divisional operational initiatives and improvements for the operation of Delta’s regional airlines
• Flight Operations (FOP) - Aircraft and gate to gate operations and performance
• Onboard Services (OBS) – optimize process, supply, and inventory of inflight products and services
• In Flight Services (IFS) - Customer onboard experience and catering operations and performance
• Operations & Customer Center (OCC) - On-time flight metrics and analysis
• Central – Centralized operations and competitive performance analysis
Though individual responsibilities will vary by function, some examples are given below:
• Measure current operational performance and/or customer satisfaction
• Identify optimization opportunities to reduce injuries and security line wait times
• Research, analyze and interpret operational data
• Develop new reports and dashboards and automate existing ones
• Perform reliability/root-cause analysis for parts and maintenance
• Evaluate and provide recommendations for improvement of key operational metrics including aircraft time at gate, gating efficiency, and feasibility of aircraft schedules
• Seek operational improvements to reduce aircraft taxi time and flight time
• Maintain, run and improve staffing models to support airport operations
• Provide strategic and operational support and develop performance metrics and goals
• Develop success factors and statistical evaluations of new procedures and systems
What You Need To Succeed (minimum Qualifications)
• Students must be able to complete the below schedule while actively enrolled in school:
• Spring 2025
• Fall 2025
• Summer 2026
• Undergraduate students in pursuit of a Bachelor’s degree in Computer Science, Analytics, Economics, Industrial Engineering, or Information Systems in a 4-year degree program
• Must be available for three alternating semesters
• Candidate is team oriented and highly supportive of continuous improvement methodologies
• Strong organizational, project management, and verbal/written communication skills are essential
• Proficiency in Microsoft Office Suite and data analysis tools and concepts
• Proficiency in Python, SQL or similar database query tool knowledge and Macro programming is strongly preferred
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.
Apply Now
Apply Now