Client Success Manager, Brands & Agencies

Jun Group is a technology company focused on empowering consumers with control over their data and improving advertising practices. They are seeking a Client Success Manager to serve as the primary contact for key brand, agency, and publisher accounts, ensuring seamless ad campaign execution and driving client satisfaction and growth. Responsibilities Serve as the primary client contact, building strong relationships and ensuring exceptional service throughout the campaign lifecycle Partner with Campaign Managers and Ad Operations to translate client goals into effective programmatic and digital media campaigns strategies and flawless execution Collaborate with Sales to identify upsell opportunities and maintain alignment on client needs and revenue growth Provide clients with clear, actionable updates on pacing, performance, and optimizations to maximize ROI in a strategic, easy-to-digest format Act as the bridge between clients, operations, and sales teams, ensuring smooth communication and alignment across all stakeholders Maintain deep knowledge of client history and campaign performance to strengthen partnerships Skills 1+ years of experience in digital media, ad tech, or programmatic advertising Familiarity with DSPs (The Trade Desk, Xandr, Meta) and analytics platforms (Google Analytics, IAS, DoubleClick) Skilled in Excel, PowerPoint, and Google Suite; SQL knowledge is a plus Experience with CRM tools, such as Salesforce, to manage client accounts effectively Highly organized, detail-oriented, and able to juggle multiple accounts and deadlines Excellent written and verbal communication skills, with the ability to handle client interactions with professionalism and ease, manage programs effectively, and deliver clear performance updates Strong collaboration skills, partnering seamlessly with Campaign Managers, Ad Operations, and Sales Naturally curious, with a desire to understand advertising technology and continually improve client outcomes Benefits Competitive salary + performance bonuses Health, dental, and vision insurance, plus mental health resources 401(k) match and generous PTO Hybrid work environment (NYC office) Free lunch for onsite team members in NYC Volunteer Opportunities Opportunities for professional development in a high-growth ad tech company Company Overview Jun Group is a technology company that delivers intelligent, privacy-first advertising for brands, agencies, and publishers. It is a sub-organization of Verve. It was founded in 2005, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is