Clerk I

About the position

The Clerk I position at Elevance Health is a remote role focused on providing essential clerical support within a department. The role involves various administrative tasks that contribute to the efficient operation of the organization, ensuring compliance with information security requirements while handling sensitive data.

Responsibilities
• Makes and receives phone calls to exchange information to accomplish tasks.
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• Routinely files work, reports, etc. in case files and designated areas.
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• Sorts, labels, alphabetizes documents/files, etc. for others to execute work effort.
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• Extracts, sorts, preps, batches and routes documents within the company as needed.
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• Operates camera/scanner and retrieves previously scanned information as needed.
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• Copies incoming and outgoing correspondence.
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• Ensures rejected claims were denied correctly or determines if those claims should be matched to a member.
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• Manually matches or denies claims that are halted in our system because of inadequate information.
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• Navigates proprietary software systems to locate member information.
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• Ensures compliance with HIPAA and HITRUST information security requirements to protect client information.

Requirements
• Requires a HS diploma or GED and related work experience; or any combination of education and experience which would provide an equivalent background.
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• Experience in operating basic equipment required.
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• A valid state driver's license may be required.
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• Strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

Nice-to-haves

Benefits
• Merit increases
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• Paid holidays
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• Paid Time Off
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• Incentive bonus programs
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• Medical insurance
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• Dental insurance
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• Vision insurance
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• Short and long term disability benefits
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• 401(k) with matching
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• Stock purchase plan
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• Life insurance
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• Wellness programs
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• Financial education resources

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