Claims Associate II, Medical Only
About the position
Responsibilities
• Capture and update claims data/information in compliance with best practices for low complexity, low exposure Workers Compensation claims.
• Confirm policy existence by identifying coverage on low complexity claims.
• Establish timely reserves within authority limit by estimating value of claims.
• Ensure customer service by proactively communicating information, responding to inquiries and following customer protocols.
Requirements
• Bachelor's Degree and no prior years of experience required in the Customer Service area.
• High School Diploma or Equivalent and no prior years of experience in the Customer Service area.
• Zurich Certified Insurance Apprentice including an Associate Degree and no prior years of experience in the Customer Service area.
• Associate Degree in Business Administration or rising Junior with two years of coursework in Business Administration and no prior years of experience in the Customer Service area.
Nice-to-haves
• Geographic flexibility
• Insurance industry, medical terminology, or medical billing knowledge
• Analytical skills
• Prioritization and multi-tasking skills
• Strong verbal and written communication skills
• Experience working in a team environment and collaborating across work groups
• Strong customer service skills
• Adapt to a changing environment
Benefits
• Comprehensive employee benefits package for employees and eligible dependents
• Ongoing career development opportunities
• Flexible work environment with a hybrid work model
Apply Now
Apply Now
Responsibilities
• Capture and update claims data/information in compliance with best practices for low complexity, low exposure Workers Compensation claims.
• Confirm policy existence by identifying coverage on low complexity claims.
• Establish timely reserves within authority limit by estimating value of claims.
• Ensure customer service by proactively communicating information, responding to inquiries and following customer protocols.
Requirements
• Bachelor's Degree and no prior years of experience required in the Customer Service area.
• High School Diploma or Equivalent and no prior years of experience in the Customer Service area.
• Zurich Certified Insurance Apprentice including an Associate Degree and no prior years of experience in the Customer Service area.
• Associate Degree in Business Administration or rising Junior with two years of coursework in Business Administration and no prior years of experience in the Customer Service area.
Nice-to-haves
• Geographic flexibility
• Insurance industry, medical terminology, or medical billing knowledge
• Analytical skills
• Prioritization and multi-tasking skills
• Strong verbal and written communication skills
• Experience working in a team environment and collaborating across work groups
• Strong customer service skills
• Adapt to a changing environment
Benefits
• Comprehensive employee benefits package for employees and eligible dependents
• Ongoing career development opportunities
• Flexible work environment with a hybrid work model
Apply Now
Apply Now