Child Support Legal Technician Enforcement

Compensation Range $28.75 - $36.42 -- Job Description Summary Actively manages and monitors a child support caseload of 500-600 cases. Enforces child support orders using legal and administrative remedies. Prepares and attends court hearings. -- Job Description Close Date: August 25, 2024 Mission Statement: Engaging and partnering with the community to improve safety, health and well-being of... individuals and families through the delivery of responsive and collaborative services. Vision Statement: The people of Weld County are connected to the resources needed to thrive in the community and feel safe and empowered. Values: Accountability – Integrity – Service – Communication - Innovation Weld County Department of Human Services’ greatest asset is our staff. The Ideal Candidate for the Department of Human Services, Child Welfare Division will be someone who possesses the following traits: 1. Self Starter 2. Highly organized 3. Ability to prioritize 4.Detail-oriented 5. Problem Solver Case Management (35%) Assess case information to determine appropriate administrative and legal courses of action. Accurately determine case balances by performing arrears calculations, analyzing financial data, and negotiating payment agreements and settlements. Analyze and work system generated reports, alerts, calendar reviews, and locate responses. Updated Automated Child Support Enforcement System (ACSES) with all actions performed on the case. Perform manual locate on parties utilizing all available resources. Meet collection goals set by division leadership and state office. Prioritize and organize task to maximize efficiency and productivity. Review complex legal documents, including child support/maintenance orders, stipulations, modifications, parenting plans, etc. to ensure the Automated Child Support Enforcement System (ACSES) reflects accurate information. Complete quality reviews on cases to ensure rules and regulations are followed for the life of the case. Enforce child support and medical orders on 500-600 cases. Legal Actions (20%) Review and interpret court orders and accurately input data into the Child Support Automated Child Support Enforcement System (ACSES). Work with division leadership to analyze and interpret legal documents with assistant county attorney and prepare legal documents. Assist county attorney at court hearings, either virtually or in person, including testifying and providing evidence. Meet contempt filing goals set by division leadership. Communication (30%) Communicate with parents, attorneys, courts, employers, and public in a professional manner designed to encourage participation. Educate and share knowledge of the child support program with public and other divisions within the department. Respond timely and accurately to all inquiries. Problem Solving (10%) Work closely with assistant county attorney, division leadership, peers, and state office to problem solve complex cases. Use critical thinking and available department and statewide resources to resolve complex situations. Other Duties as Assigned (5%): Follow policies and procedures, including the Weld County Code of Conduct, and adhere to strict confidentiality guidelines regarding the appropriate release of information, as outlined in both. Other duties as may be assigned. Any one position may not include all duties listed, nor do the listed examples include all duties which may be found in positions of this class. -- Required Qualifications High School Diploma Four (4) years full time business or clerical experience in an office environment including extensive customer service, telephone use and computer experience. Two (2) years' work experience which must include legal secretarial, paralegal experience or collections work experience. Candidate must pass Human Services Background Check. Background checks include CBI/FBI fingerprinting and will continue to be monitored throughout employment. This is an ongoing condition of continued employment. Candidate must have a valid Colorado Driver's License and Liability Insurance. Must provide own transportation and be willing to travel throughout Weld County including the South County offices. Candidate must have ability to enter data into several different computer programs. Ability to learn and apply new computer skills on a regular basis. Knowledge of computer programs such as Microsoft Windows and Word, Excel, and Outlook. Candidate must have ability to read and comprehend instructions, correspondence, legal documents, and department policies and procedures. Candidate must have ability to correspond verbally and in writing. Candidate must have ability to effectively communicate in both one-on-one and small group setting with customers, clients, and other employees of the organization. Candidate must have ability to apply math concepts and calculations in the work environment. Ability to apply common sense to problem solve in a work environment. Candidate must have ability to adapt to fast paced, high volume and ever-changing work environment and be able to handle high stress situations. Candidate must adhere to strict guidelines regarding confidentiality guidelines and appropriate release of information. Preferred Qualifications Successful completion of an Associate’s Degree or higher Experience in collections Experience in legal document preparation Experience with County or State Child Support Services programs Certifications/Licenses Required Must obtain Paralegal Certificate within first 12 months of employment if not certified upon hire. Must obtain your Automated Enforcement Remedies Certification within the first 12 months of employment. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is occasionally required to stand and walk. The employee frequently is required to use their hands and reach with hands and arms. Occasionally, the employee must lift and/or move up to 25 pounds. Specific vision abilities required for this job include close vision, distance vision, peripheral vision, and the ability to adjust focus such as when using a computer or are reading. Work Environment Primary work location is at the Chase Building 822 7th Street, 6th Floor, Greeley, CO 80631. Primary work location subject to change. Occasional travel throughout Weld County. This position is in-person and may be eligible for occasional teleworking options upon successful completion of initial training and demonstration of quality work performance. Reliable, predictable attendance within department business hours of 8:00am to 5:00pm Monday through Friday. This Position is non-exempt from the minimum wage and overtime requirements of the Fair Labor Standards Act and is therefore eligible for overtime pay. -- Weld County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. So many elements of Weld County make us an employer of choice. Community support and impact, a place to make a difference, team unity, career growth and development, being valued, empowerment and so much more is what you will discover as an employee of Weld County. We invite you to explore joining Team Weld, a winning team! The benefits of working for Weld County extend far beyond simply earning a paycheck. There's something for everyone here at Weld County - active and healthy living opportunities, a variety of medical plans to choose from, retirement options and plenty of paid time off to spend with family and friends. We’re excited to have you consider a career with Weld County Government

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