Chat Support Agent (Remote) – Entry Level, No Degree Required – $15–$1 – Indeed Jobs US
September 13, 2025
Emotively is hiring Chat Support Agents to join our remote customer service team. This is an entry-level opportunity perfect for individuals who are tech-savvy, customer-oriented, and ready to begin a meaningful career in remote support. No degree is required—just strong communication skills, a positive attitude, and a willingness to learn.
Job Description
As a Chat Support Agent, you will be responsible for providing prompt and courteous customer service via live chat. You will handle inquiries, provide solutions, and guide customers through basic processes—all from the comfort of your home. Your role is critical to maintaining Emotively’s reputation for responsive and friendly support.
Requirements
No college degree required
High school diploma or GED
Excellent written communication skills
Ability to type at least 45 WPM
Comfortable using chat platforms, CRMs, and ticketing tools
Reliable internet connection and quiet home work environment
Availability to work flexible shifts including weekends or evenings
Responsibilities
Respond to customer inquiries via live chat in a timely and professional manner
Troubleshoot common issues and provide solutions or escalate when necessary
Maintain accurate records of customer interactions
Follow company guidelines and best practices for service quality
Provide product or service information clearly and effectively
Collaborate with team members and escalate complex issues to supervisors
Uphold Emotively’s values of empathy, speed, and accuracy
Benefits
Competitive hourly rate ($15–$18 based on experience)
100% remote work setup
Paid training and onboarding
Performance-based bonuses and shift differentials
Flexible scheduling options
Opportunities for internal promotion and role advancement
Inclusive, diverse, and people-first work culture
Company Overview
Emotively is a customer experience company dedicated to building strong relationships between brands and their audiences through empathy and technology. We provide outsourced support solutions for clients in various industries—from startups to established e-commerce businesses. Emotively is committed to creating opportunities for entry-level professionals and fostering long-term career growth in the digital support space.
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