Channel Development Representative

Envoy is a company that builds workspace management technology for secure and compliant workplaces. The Channel Development Representative will be the first point of contact for partner-related inquiries, ensuring accurate triage and contributing to an exceptional partner experience while supporting revenue growth. Responsibilities Serve as the first responder for the majority of partner-related inbound activity (deal registrations, inquiries, co-sell leads, portal submissions, etc.) Ensure fast “speed-to-lead” and accurate qualification based on predefined criteria Conduct a lightweight discovery to validate opportunity fit and partner readiness Maintain consistent pipeline hygiene across CRM and partner tooling Identify misaligned or incomplete submissions and work with partners to resolve them quickly Track and escalate patterns of misqualification to CAMs and Partner Operations Deliver an exceptional, responsive experience to Envoy’s partner community Act as a knowledgeable resource on product basics, deal-reg guidelines, and next steps Help partners navigate the partner portal, co-sell processes, and program requirements Work closely with CAMs to hand off qualified opportunities Collaborate with Marketing, Sales Ops, and Product to resolve issues and improve partner workflows Provide field feedback to improve partner-facing documentation, forms, and processes Contribute to building scalable processes for inbound partner management Recommend improvements to speed, qualification accuracy, and overall partner experience Participate in team training, development, and knowledge sharing Skills 1+ years of post-grad work experience (preferably in technology) Exceptional written and verbal communication skills High integrity and a service-oriented mindset Strong time management and the ability to prioritize high-volume, time-sensitive workflows Curiosity, adaptability, and willingness to dive into complex GTM systems A strong sense of ownership and autonomy Interest in channel sales and/or the overarching partner ecosystems Benefits A high degree of trust and ownership over a critical part of the partner experience. The opportunity to collaborate with talented CAMs, Partner Ops, Marketing, and Sales teams. A supportive and inclusive culture where your contributions matter immediately. Exposure to how channel programs, partner operations, and GTM engines function at scale. Clear pathways for professional development within Channels & Partnerships (e.g., Channel Account Manager, Alliance Manager, and related roles). Company Overview Envoy transforms modern workplaces with innovations that make office life and work more meaningful. It was founded in 2013, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is