Census & Invoice Retrieval Specialist

We are building a category-defining, tech-enabled services brokerage and need operational firepower to match. At the foundation of our data pipeline are two critical inputs: census files and carrier invoices. We need a dedicated resource to own the collection of these files across 500+ clients.
This is a high-volume, low-variance role focused on precision, reliability, and timeliness. You wont be client-facing, but your work will power quoting, auditing, and eligibility processes downstream. Your sole responsibility: make sure the right files are pulled, from the right systems, at the right time.
Responsibilities:
Log into assigned platforms (ADP, UKG, Ease, Employee Navigator, etc.) for each clientDownload weekly census files for 500 clients (~2,000/month)Download monthly invoices for each active carrier per client (~1,500/month)Upload files to our internal front end (you will be trained)Maintain a central tracker (Retool or Airtable-based) with:File type (Census / Invoice)Client nameCarrier (for invoices)Coverage week/monthDate requested / Date retrievedUpload confirmationFollow up internally if a file is missing, locked, or fails to downloadFlag exceptions or unexpected issues (e.g., no invoice available, system error, etc.)Requirements:
Process-oriented and highly organized; capable of tracking 3,500+ files/monthComfortable logging in and navigating multiple benefits platforms (training provided)Reliable and fast: you do what you say youll do, every timeFamiliar with GSuite and general file management practicesComfortable working asynchronously with a US-based operations teamNo client communication required

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