Casual Customer Service Representative $17 hourly

Raymour & Flanigan Furniture and Mattresses is committed to treating their associates well to ensure excellent customer service. As a Customer Service Representative, you will assist customers with their purchases, manage payments, and address customer inquiries to enhance their shopping experience. Responsibilities Consistently to provide genuine, friendly, personable and professional service Effective communication, interpersonal and organizational skills in person and on the phone Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment Proactively resolve escalated customer issues Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events Skills Consistently provide genuine, friendly, personable and professional service Effective communication, interpersonal and organizational skills in person and on the phone Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment Proactively resolve escalated customer issues Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events Benefits Health benefits 401k with company match plus profit sharing Cross training Annual breakfast prepared by our owners So much more Company Overview Raymour & Flanigan is the largest furniture and mattress retailer in the Northeast and seventh largest nationwide. It was founded in 1947, and is headquartered in Liverpool, New York, USA, with a workforce of 5001-10000 employees. Its website is