Care Management-Consultant

Job Title: Care Management-Consultant (Remote Position)Location: Riley HospitalShift: Monday – Friday, 8:00 AM – 4:30 PM Position Overview:The Care Management Coordinator supports the Integrated Care Management team by providing education, discharge planning, and post-acute vendor follow-up to enhance patient outcomes and reduce readmissions. This role involves collaborating with stakeholders, verifying admission information, and ensuring timely documentation in line with CMS guidelines. The coordinator acts as a key resource in verifying transfer authorizations, especially for NICU patients, and supports continuous quality improvement efforts within the IU Health Collaborative. Key Responsibilities:Consult with all necessary stakeholders to train and educate on various aspects of the Integrated Care Management process to achieve top-quality results. Support discharge planning activities, including referral placement to home health, extended care facilities, and other post-acute services. Verify patient admission information and ensure all documentation is completed timely to meet CMS guidelines. Assist in decreasing hospital readmissions by ensuring primary care physician appointments are scheduled post-discharge. Monitor and support post-acute vendor outcomes, ensuring timely follow-up on patient concerns and tracking quality data in alignment with the IU Health Collaborative. Handle hospital transfer authorizations, particularly for NICU patients, ensuring proper documentation and approval. Participate in staff meetings, including one-on-one staff meetings every other Monday (based on huddle day) and monthly Tuesday staff meetings at Riley Hospital. Perform admission calls to verify important patient information and facilitate seamless transitions of care. Serve as a mentor to team members, demonstrating a deep understanding of hospital systems and a proactive, go-getter attitude. Manage multiple tasks efficiently, balancing system navigation, documentation, and communication while maintaining attention to detail. Qualifications & Requirements:Experience: 0-3 years of related healthcare or care coordination experience preferred. Education: Bachelor's Degree or equivalent years of experience required. Skills & Knowledge: Strong communication skills, able to effectively collaborate with diverse stakeholders. Advanced proficiency in Microsoft Excel, Word, and PowerPoint. Excellent organizational and project management skills. Strong analytical and problem-solving abilities. Ability to multitask effectively, handling competing priorities in a fast-paced environment. Experience working with different healthcare systems and navigating hospital workflows. Additional Details: Location: Remote, with required in-house presence 3 days a month at Riley Hospital (Tuesdays for staff meetings, every other Monday for huddle day). How do you handle multitasking? We are seeking candidates who are adaptable, organized, and proactive in managing multiple responsibilities efficiently. Interested? Apply now to join Riley Hospital as a Care Management Coordinator and contribute to seamless patient care, discharge efficiency, and quality improvement initiatives.About CompanyIndiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.Company
Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.


With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.

At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.


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