Candidate Experience Specialist (NORAM)

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.The GitLab Candidate Experience Specialists work to create positive experiences for GitLab candidates and hiring teams. In a growing fast-paced environment, the Candidate Experience Specialist is a dynamic team member who helps create an amazing candidate experience, improve our existing hiring practices, and deliver exceptional results to our hiring teams. GitLab strives to be a preferred employer and relies on the Candidate Experience Specialists to act as brand ambassadors by embodying the company values during every interaction with potential team members. The Candidate Experience Specialist is enthusiastic about working with high volume and is dedicated to helping GitLab build a qualified, diverse, and motivated team. The Candidate Experience Specialist reports to the Associate Manager, Candidate Experience.This role is an excellent opportunity for early career professionals who have developed similar skills through previous experience in customer service, project coordination, recruitment, or similar roles.Responsibilities Collaborate with Recruiters, hiring teams and Recruiting leadership to understand and implement the hiring plan for each job requisitionCoordinate with the Recruiters to maintain correct process information in the Applicant Tracking System (ATS) and GitLab repositoriesBuild and update an effective network of internal and external resources to call on as neededEnsure candidates receive timely, thoughtful and engaging messaging throughout the hiring processWork in Applicant Tracking System (ATS) to help recruiters maintain a positive candidate experience for candidatesHelps manage candidate traffic for all rolesAct as the Recruiting Coordinator for the interview processAssist with conducting reference checks, if applicable, for all candidates entering the final round of the interview phaseCreate and stage employment contracts for candidates receiving an offer of employment on behalf of the hiring manager and recruiterWork to create a seamless handoff of new team members to the People Connect TeamPromote our values, culture and remote only passionRequirementsDesire to learn about Talent Acquisition and GitLab from the ground levelDemonstrated ability to work in a team environment with a focus on delivering an excellent customer experienceAmbitious, efficient and stable under tight deadlines and competing prioritiesProficient in Google WorkspaceAbility to build relationships with team members, hiring managers and colleagues across multiple disciplines and timezonesOutstanding written and verbal communication skills across all levelsWillingness to learn and use software toolsOrganized, efficient, and proactive with a keen sense of urgencyExcellent communication and interpersonal skillsAbility to recognize and appropriately handle highly sensitive and confidential informationExperience working remotely is a plus but not necessaryShare our values and work in accordance with those valuesThis role is for a 6-month contract that does not include benefits. Please note the pay listed below is the annual salary.

Apply Now