Call Center Telecare Registered Nurse – OVERNIG...

Employer Industry: Palliative Care Services Why consider this job opportunity: - Opportunity for professional growth and development within a supportive healthcare environment - Provides bereavement support to families, making a meaningful impact on patient and family experiences - Collaborate with interdisciplinary teams to ensure favorable patient outcomes - Flexible work schedule, including the ability to work weekends and holidays as necessary - Engage in regular training and educational conferences to enhance skills and knowledge What to Expect (Job Responsibilities): - Conduct clinical assessments and interventions using the nursing process and established protocols - Advocate for patients and families by coordinating care with physicians, case managers, and external resources - Oversee service delivery after hours, including patient education and coordination of interdisciplinary visits - Document all interactions accurately in patient records, ensuring compliance with documentation standards - Participate in the orientation of new team members and attend scheduled in-services and staff meetings What is Required (Qualifications): - Minimum of two years’ experience in acute-care hospital nursing in fields such as medical-surgical, oncology, home health, or emergency - Current Registered Nurse License(s) with no restrictions required - Graduate from an accredited nursing program with an associate or bachelor’s degree - Excellent verbal, written, and interpersonal communication skills - Ability to work as a team player and manage multiple tasks effectively How to Stand Out (Preferred Qualifications): - One year of customer service or call center experience - Knowledge of professional nursing principles and crisis management techniques - Proficiency in telephone techniques, including etiquette and conflict resolution - Familiarity with applicable state and federal laws pertaining to nursing practice - Ability to type at least 40 words per minute #PalliativeCare #RegisteredNurse #HealthcareCareers #PatientAdvocacy #ProfessionalDevelopment \"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.\" #J-18808-Ljbffr