Call Center Representative/Customer Service
Job Overview:
We are seeking a Call Center Representative/Customer Service professional to join our team, a leading printing company. In this role, you will be the primary point of contact for our clients, handling inquiries, processing orders, and providing exceptional service to ensure customer satisfaction...
Responsibilities:
Handle inbound and outbound calls, emails, and live chat inquiries from customers regarding printing services, product details, pricing, and order status.
Provide accurate information on products, services, and promotions, guiding customers through the selection and ordering process.
Address customer questions, concerns, and complaints professionally and efficiently, ensuring a positive customer experience.
Assist customers in placing orders, verifying details, and ensuring all necessary specifications are captured accurately.
Generate and send order confirmations, invoices, and shipping notifications to customers.
Qualifications:
High school or general equivalency diploma.
Strong attention to detail.
Basic computer skills.
Ability to prioritize and multitask.
Excellent written and verbal communication skills.
Job Types: Full-time, Part-time
Pay: $22.34 - $26.27 per hour
Expected hours: 20 per week
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Shift:
Day shift
Evening shift
Education:
High school or equivalent (Preferred)
Work Location: Remote
Apply Now
We are seeking a Call Center Representative/Customer Service professional to join our team, a leading printing company. In this role, you will be the primary point of contact for our clients, handling inquiries, processing orders, and providing exceptional service to ensure customer satisfaction...
Responsibilities:
Handle inbound and outbound calls, emails, and live chat inquiries from customers regarding printing services, product details, pricing, and order status.
Provide accurate information on products, services, and promotions, guiding customers through the selection and ordering process.
Address customer questions, concerns, and complaints professionally and efficiently, ensuring a positive customer experience.
Assist customers in placing orders, verifying details, and ensuring all necessary specifications are captured accurately.
Generate and send order confirmations, invoices, and shipping notifications to customers.
Qualifications:
High school or general equivalency diploma.
Strong attention to detail.
Basic computer skills.
Ability to prioritize and multitask.
Excellent written and verbal communication skills.
Job Types: Full-time, Part-time
Pay: $22.34 - $26.27 per hour
Expected hours: 20 per week
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Shift:
Day shift
Evening shift
Education:
High school or equivalent (Preferred)
Work Location: Remote
Apply Now