Call Center Nurse (RN-BSN) - Remote
Job title: Call Center Nurse (RN-BSN) - Remote in USA at MPF Federal
Company: MPF Federal
Job description: Ready to Bring Your Acute Care Skills Home? Join Our Remote RN Team Supporting Our Military Communities!Are you a seasoned ER or Med-Surg nurse looking for a meaningful, mission-driven role that lets you care for others without the scrubs and long drives to the hospital?MPF Federal is hiring Remote Telehealth Triage Nurses (RNs) to join our 24/7 Nurse Advice Lineâsupporting veterans and their familiesâall from the comfort of your home.This isnât just a job; itâs your chance to use your clinical expertise, empathy, and critical thinking skills to guide patients through their toughest momentsâall while achieving better work-life balance.Pay & Perks
$35.00/hr base rate
Evening, night, and weekend differentials may apply
100% Remote â Work From Home
Most schedules include Saturday and Sunday and do not rotate
Shifts Available (Share Your Schedule Preference!)
Day Shifts
Evening Shifts
Night Shifts
Training
Approximately 6 Weeks Paid Training | MondayâFriday, 8:00 AM â 4:30 PM
What Youâll Do
Triage Symptoms: Assess callers using evidence-based protocols
Deliver Immediate Care Advice: Recommend next steps, from self-care to urgent care, calmly and confidently
Offer Health Education: Counsel patients on medications, test results, and chronic condition management
Crisis Triage: Handle behavioral health, emergency, and complex calls with empathy and grace
Document Interactions: Accurately chart calls in our EHR and follow compliance protocols
Team Collaboration: Work closely with a supportive leadership team and fellow remote RNs
If you're an experienced nurse with a calm voice, a critical mind, and a heart for serviceâthis is your moment to make a real difference.Apply now and be the steady hand guiding military families when they need it mostâright from your home.RequirementsYouâre a Great Fit If You Have:
5+ Years of Recent Hands-On Acute Care RN Experience
ER or Med-Surg strongly preferred
Current Compact RN License in good standing from the state you are physically in
BSN Degree from an accredited American university
Confidence with phone-based care and multi-screen computer systems
Strong clinical judgment, emotional intelligence, and documentation skills
A mission-first mindset and passion for serving military-connected communities
Bonus Points If You Also Have:
Experience with behavioral health, mother-baby, and/or peds
Past work in telehealth, triage, or call center nursing
Familiarity with military healthcare systems or VA patients
Tech & Work Environment:
Must have a hard-wired Ethernet internet connection (Wi-Fi only, satellite, or radio internet is not acceptable)
Quiet, distraction-free home office space with a door for HIPAA compliance
Metrics-driven environment â youâll need to meet quality, handle time, and documentation goals
Federal Requirements:
Must be a U.S. Citizen
Ability to pass a Public Trust Background Check & Drug Screening per federal guidelines
Must be willing and able to obtain licenses in all 50 states (we support you here!)
BenefitsFor nurses on our advice line, we will assist with licensure in all 50 states within the first 90 days of hire.MPF Federal is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. We offer a competitive compensation package including a competitive salary, medical benefits, PTO, holiday pay and more.
Expected salary:
Location: USA
Apply for the job now!
Apply Now
Company: MPF Federal
Job description: Ready to Bring Your Acute Care Skills Home? Join Our Remote RN Team Supporting Our Military Communities!Are you a seasoned ER or Med-Surg nurse looking for a meaningful, mission-driven role that lets you care for others without the scrubs and long drives to the hospital?MPF Federal is hiring Remote Telehealth Triage Nurses (RNs) to join our 24/7 Nurse Advice Lineâsupporting veterans and their familiesâall from the comfort of your home.This isnât just a job; itâs your chance to use your clinical expertise, empathy, and critical thinking skills to guide patients through their toughest momentsâall while achieving better work-life balance.Pay & Perks
$35.00/hr base rate
Evening, night, and weekend differentials may apply
100% Remote â Work From Home
Most schedules include Saturday and Sunday and do not rotate
Shifts Available (Share Your Schedule Preference!)
Day Shifts
Evening Shifts
Night Shifts
Training
Approximately 6 Weeks Paid Training | MondayâFriday, 8:00 AM â 4:30 PM
What Youâll Do
Triage Symptoms: Assess callers using evidence-based protocols
Deliver Immediate Care Advice: Recommend next steps, from self-care to urgent care, calmly and confidently
Offer Health Education: Counsel patients on medications, test results, and chronic condition management
Crisis Triage: Handle behavioral health, emergency, and complex calls with empathy and grace
Document Interactions: Accurately chart calls in our EHR and follow compliance protocols
Team Collaboration: Work closely with a supportive leadership team and fellow remote RNs
If you're an experienced nurse with a calm voice, a critical mind, and a heart for serviceâthis is your moment to make a real difference.Apply now and be the steady hand guiding military families when they need it mostâright from your home.RequirementsYouâre a Great Fit If You Have:
5+ Years of Recent Hands-On Acute Care RN Experience
ER or Med-Surg strongly preferred
Current Compact RN License in good standing from the state you are physically in
BSN Degree from an accredited American university
Confidence with phone-based care and multi-screen computer systems
Strong clinical judgment, emotional intelligence, and documentation skills
A mission-first mindset and passion for serving military-connected communities
Bonus Points If You Also Have:
Experience with behavioral health, mother-baby, and/or peds
Past work in telehealth, triage, or call center nursing
Familiarity with military healthcare systems or VA patients
Tech & Work Environment:
Must have a hard-wired Ethernet internet connection (Wi-Fi only, satellite, or radio internet is not acceptable)
Quiet, distraction-free home office space with a door for HIPAA compliance
Metrics-driven environment â youâll need to meet quality, handle time, and documentation goals
Federal Requirements:
Must be a U.S. Citizen
Ability to pass a Public Trust Background Check & Drug Screening per federal guidelines
Must be willing and able to obtain licenses in all 50 states (we support you here!)
BenefitsFor nurses on our advice line, we will assist with licensure in all 50 states within the first 90 days of hire.MPF Federal is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. We offer a competitive compensation package including a competitive salary, medical benefits, PTO, holiday pay and more.
Expected salary:
Location: USA
Apply for the job now!
Apply Now