[BZA] Salesforce Consultant
Company Description: Software Mind develops solutions that make an impact for companies around the globe. Tech giants & unicorns, transformative projects, emerging technologies and limitless opportunities – these are a few words that describe an average day for us. Building cross-functional engineering teams that take ownership and crave more means we’re always on the lookout for talented people who bring passion and creativity to every project. Our culture embraces openness, acts with respect, shows grit & guts and combines employment with enjoyment. Job Description: Project – the aim you’ll have Our client is a leading e-commerce company specializing in fashion, shoes, accessories, beauty – i.e., a retail/online fashion platform. Position – how you’ll contribute Analyze business processes and identify areas for improvement using Salesforce. Gather, document, and prioritize business requirements from stakeholders. Create user stories, use cases, and process maps. Collaborate with Salesforce administrators and developers to design solutions. Conduct testing of new functionalities (UAT, SIT) and support deployment. Lead workshops and training sessions for end users. Prepare business and system documentation. Monitor the effectiveness of implemented solutions and recommend improvements Qualifications: Expectations – the experience you need Proficient CRM B2B process excellence experience (sales, service support/care) and process mapping skills. 6+ years working on the Salesforce.com Platform. Driving complex projects and end to end ownership. Experience with agile methodologies (e.g. Scrum). Experience using process design tools (e.g. Signavio) Additional Information: Our offer – professional development, personal growth Flexible employment and remote work International projects with leading global clients International business trips Non-corporate atmosphere Language classes Internal & external training Private healthcare and insurance Multisport card Well-being initiatives