Business and Sales Coordinator

BUSINESS AND SALES COORDINATORDEPT: FULLER YOUTH INSTITUTEFT/PT/TEMP: FULL TIMEEXEMPT STATUS: NON-EXEMPTHOURS: 40 PER WEEKLOCATION: PASADENA, CA or REMOTEREPORTS TO: SENIOR DIRECTOR OF PARTNERSHIP, TRAINING, AND DEIBrief Description:The Business and Sales Coordinator is a versatile operational linchpin responsible for the seamless execution of FYI’s administrative, sales, and grant-funded activities. This role balances high-level financial tracking—such as trial balance reclassifications and budget management—with "hands-on" sales and customer service support, including managing an e-commerce store and maintaining our customer relationship management CRM) database. The Business and Sales Coordinator ensures that internal workflows are efficient, consultants and partners are paid promptly, and all external events—both virtual and in-person—are executed with excellence.Essential Functions:The Business and Sales Coordinator maximizes organizational impact by providing comprehensive administrative and logistical oversight across three core areas: business operations, sales coordination, and grant support.Business Administration (35%)Work under the direction of the Senior Director of FYI to manage all day-to-day business administration for FYI. Complete monthly trial balance reclassifications and submit recurring check requests.Manage FYI’s Shopify store and account. Track store inventory, manage our relationship with FYI’s 3rd party fulfillment center, and order products from publishers as needed.Track and report monthly sales figures for monthly and quarterly sales meetings. Attend all sales meetings. Work with the Senior Director of FYI to audit and analyze FYI’s finances on a regular basis. Serve on FYI’s fund development team and provide the necessary support for fund development, and provide support to the Executive Director for development-related tasks, such as sending donor cards, purchasing and sending gifts, and preparing occasional large donor mailings.Sales Coordination for Consulting, Training, and Partnership (35%)Work under the direction of the Senior Director of Partnership, Training, and DEI to manage all sales processes, contracts, and invoices.Manage our CRM and maintain a clean database along with all follow-up systems. Optimize the consulting contract workflow by overseeing MOU distribution and maintaining thorough tracking systems for invoicing and accounts payable to ensure zero delays.Manage payments to consultants, including all independent contract agreements. Track all partner MOUs, invoices, and payments.Grant Project Support (20%)Work with the senior leadership team to provide administrative and event support for assigned grant projects. Manage details related to assigned grant-funded online gatherings for participants, including (but not limited to) emails, Zoom meetings, and note-taking.Coordinate the details of all in-person events for assigned grant-funded projects, including lodging, hospitality, catering, venue set-up and clean-up, participant communication, and other related tasks. Manage all assigned grant-funded budgets.Process all check requests and reimbursements related to assigned grant-funded projects.General Functions (10%)General team participation in meetings, events, and other duties as requested by the supervisor.Knowledge and Skills Required:Bachelor’s degree 2-3+ years of administrative experienceTeam player mindset, eager to serve and fosters collaboration.Proven ability to provide superb customer serviceStrong verbal and written communication skillsStrong computer skills, with competence in: Microsoft Suite, Google Suite, Adobe, Keynote, Hubspot or other CRM, Asana or other Project Management software, Slack, Zoom and high Internet and social media proficiencyExperience in customer relationship management; experience with HubSpot CRM software preferred.Works well under pressure and can manage pressing requests and situationsWorks well in a multicultural environment with a focus on diversity, equity, and inclusion.Able to prioritize multiple tasks simultaneouslyHigh attention to deadlines, accuracy, and detailsAbility to work effectively both independently and as a member of a teamAble to work with a diverse remote team and interact with team members via digital task management systems and virtual meeting environments.A self-starter who can prioritize tasks and meet deadlinesThis is a grant/gift-funded position that may be time-limited and/or contingent upon sufficient funding. In the event the funding is discontinued, the position may be eliminated.Additional Remarks:Must be willing to abide by Fuller Community StandardsThis position is available for remote work within the United States, subject to payroll state approval by Fuller Theological SeminaryPay Scale:Hourly rate the seminary expects to pay: $22 - $23 per hour USDFuller Theological Seminary is an Equal Employment Opportunity/Affirmative Action employer. To the extent required by law, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. As a religious institution, Fuller Theological Seminary is permitted and reserves the right to prefer employees or prospective employees for certain positions on the basis of religion. All positions must agree to Fuller's Community Standards for conduct, and certain positions must fully accept Fuller's Statement of Faith. Women and minorities are strongly encouraged to apply.