Build Specialist

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.




Role Description


This role involves supporting customer-facing activities and managing projects to deliver on-time solutions as a SaaS Build Specialist.



Effective provisioning, installation, configuration, solution migration, and maintenance of systems hardware and software within Infios’s Cloud network


Utilizes various automation, monitoring, and service management tools & techniques to troubleshoot issues and perform performance tuning


Involved in architectural decision making, providing recommendations based on knowledge and past experience


Ensures that system infrastructure, operating systems, software systems, and security mechanisms adhere to best practices and organizational standards


Participates in technical research and development to enable continuing innovation and automation on SaaS migration and upgrades



Qualifications



Technical Associate Degree or Bachelor Degree in IT, Computer Science, or related field


3+ years of experience administering Cloud based infrastructure – AWS, Azure, OCI


Deep understanding of Microsoft technologies including Active Directory, Group Policy, Remote Desktop Services, IIS, Failover Clustering, and common server OS including Server 2022


Background in Microsoft SQL from a DBA and programming perspective


Experience with Terraform, Kubernetes, Helm, Jenkins, Python, PowerShell scripting is a plus


SOC, PCI, and other compliance standards knowledge a plus


Previous experience working on Infios systems is a plus


Experience managing projects in a customer-facing role



Requirements



Ability to provide superior customer satisfaction


Enjoys intellectual challenges/troubleshooting


Strong written and verbal communication skills facilitated by excellent interpersonal skills


Ability to manage stress in a productive manner


Ability to confidently deal with clients and deliver messages effectively


Ability to use critical thinking and logic skills to isolate and resolve technical issues in a timely manner


Ability to prioritize and escalate where necessary


Attention to detail, ability to manage changing priorities and be focused, motivated and enthusiastic


Possess strong sense of teamwork, integrity, self-motivation, positive attitude, and initiative



Benefits



Opportunity to work remotely in Brazil


Commitment to inclusion in the workplace


Safe and welcoming environment where every individual’s unique experiences and perspectives are valued




Apply Now