Operations Coordinator

Sock Club is dedicated to delivering memorable client experiences and transforming the custom promotional products industry. The Operations Coordinator role involves managing the daily success of the order lifecycle from manufacturing through delivery, focusing on collaboration and driving improvements across the supply chain.ResponsibilitiesLead daily production coordination, actively managing orders from approval through delivery to ensure quality and accuracy at every stageExecute and improve our speed advantage in the custom made-to-order marketMaintain strong vendor relationships, monitor performance metrics, and develop actionable vendor growth opportunitiesReview and manage production costs to drive margin improvements and support overall profitabilitySupport internal teams with effective communication for pre-production planning, real-time statuses, and special projectsAction order error resolutions quickly and thoroughly to support client-focused solutionsContribute to and lead initiatives to meet operational objectives, improve KPIs and reinforce Sock Club’s value propositionDevelop new processes, tools, and automations to optimize our team, vendors, and supply chainAnalyze data to develop operational insights to inform strategic decisionsSkillsBachelor's degree in Business, Operations, Supply Chain, or equivalent experience1+ years of industry relevant experience in manufacturing, operations, logistics, or supply chain managementExcellent communication skills, with a proactive approach to vendor management and cross-functional teamworkStrong organizational skills with the ability to juggle multiple deadlines in a fast-paced environmentComfortable shifting priorities quickly and responding to changing business needs without missing a beatA results-driven mindset, always looking for ways to simplify, speed up, and scale what's workingComfortable working with and presenting data to shape insights that inform day-to-day decisionsBenefitsGenerous PTOHealth benefits401k matchProfit-sharingOngoing learning opportunities through mentorship, hands-on training, and innovative toolsCollaborative culture with bright, driven teammatesPipelined growth opportunity as we scale our operations and product offeringsCompany OverviewThe finest American made socks delivered once a month. It was founded in 2012, and is headquartered in Austin, Texas, USA, with a workforce of 11-50 employees. Its website is https://www.sockclub.com.



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