Billing Specialist (Behavioral Health) — Part-Time, Remote
About the Practice We are a growing telehealth-focused counseling and sleep practice dedicated to both mental health and sleep care, with a primary clinical emphasis on insomnia and sleep-related concerns. While our core expertise lies in behavioral sleep medicine, we also provide general counseling and psychotherapy to support the broader mental health needs of our adult clients (18+). We believe strongly in the connection between sleep and mental well-being. Our team is made up of dedicated therapists, psychologists, and operations professionals who care deeply about both patient outcomes and clinician experience. We aim to build sustainable, ethical, long-term systems that support high-quality care—without burdening clinicians with administrative work. Billing and revenue cycle operations are a core part of that mission. See our website here: Role Overview We are seeking an experienced Billing Specialist (Behavioral Health) to support and optimize our billing operations on a part-time, remote basis. This role is ideal for a seasoned biller or former practice manager who understands the nuances of private behavioral health billing. You will play a critical role in the financial health of the business. Key Responsibilities • Conduct billing operations related to our medical clinic with a focus on behavioral health-related CPT and ICD-10 codes • Appeal denied claims for all major US payors and across 20+ states • Track underpayments and reimbursement discrepancies • Identify and lead initiatives to improve operational processes or margins • Collaborate with company-wide stakeholders to win buy-in and revamp processes as needed • Serve as a subject-matter expert for billing questions as they arise Required Qualifications • Experience billing behavioral / mental health services, including telehealth • Experience with multi-state practices • Demonstrated experience successfully appealing denied claims • Deep domain knowledge of the major US payors (Medicare, Aetna, UHC, Cigna, BCBS, etc) including experience with patient portals, phone inquiries, and written appeals • High attention to detail, problem ownership, and create problem solving skills • Excellent leadership and communication skills Work Arrangement • 10–20 hours per week with opportunity to convert to full-time • $40/hour • Flexible schedule and fully remote Why Join Us • Work with a mission-driven clinic that is combating the insomnia epidemic • Ownership over billing, with levers of both automation and operational rigor • Flexible, part-time role with autonomy and meaningful impact Interview process • Screening call with hiring manager (Head of Revenue Cycle Management) • Second round interviews with key stakeholders • Paid 2-week work trial: Work on a real project, e.g., resolving a tricky denial or payor complication. We believe a paid trial gives the best indication for both you and us on whether this will be a good fit! Job Types: Part-time, Contract Pay: $40.00 per hour Expected hours: 10.0 – 20.0 per week Work Location: Remote Apply tot his job