Billing Coordinator I

Aflac is a Fortune 500 company known for its voluntary insurance products and commitment to diversity and ethics. They are seeking a Billing Coordinator I to oversee group accounts, manage billing discrepancies, and collaborate with internal and external partners to ensure accurate premium payments.ResponsibilitiesOversees multiple group accounts and their members, focusing on premium accounting and billingHandles past due management, billing discrepancies, and error resolution for assigned customers, including payment collection, aging suspense, and member-level discrepanciesManages and reconciles suspense accounts for assigned blocksCollaborates with external and internal partners to ensure accurate premium payments and applicationsConducts premium payment audits as needed to help clients identify and rectify incorrect or missing paymentsReports the financial status of group accounts to internal and external partnersWorks with internal departments to resolve any premium or billing issues, changes, updates, or errors, and communicate findings effectively; act as a liaison with other internal departments as neededCollaborates with internal departments to resolve billing versus remittance challenges and past due invoicesBuild and maintains positive relationships with internal and external clientsWorks with relevant areas on account reviews and audits to address broker or client concerns and develop action plans for issues, risks, and opportunitiesPerforms other duties as assignedSkillsBachelor's Degree in a related fieldAt least one year of job-related work experience in the insurance and/or financial industrySolid presentation, negotiation, and customer service abilitiesSolid analytical and problem-solving skillsSolid interpersonal, written, oral, and telephone communication skills to effectively interact with Aflac's clientsKnowledge of payroll account managementExperience with billing servicesAt least one year of experience addressing diverse customer needsBenefitsMedical, dental, and vision coveragePrescription drug coverageHealth care flexible spendingDependent care flexible spendingAflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)401(k) plansAnnual bonusesOpportunity to purchase company stock11 paid holidaysUp to 20 days PTO to be used for any reasonState-mandated sick leaveOther leaves of absence, if eligibleCompany OverviewAflac is a company that offers individuals and companies supplemental disability insurance. It was founded in 1955, and is headquartered in Columbus, Georgia, USA, with a workforce of 10001+ employees. Its website is http://www.aflac.com.Company H1B SponsorshipAflac has a track record of offering H1B sponsorships, with 8 in 2025, 2 in 2024, 3 in 2023, 7 in 2022, 2 in 2021. Please note that this does not guarantee sponsorship for this specific role.



Apply To This Job