Bilingual (Spanish & Vietnamese) Wireless Sales Representative - AT&T Authorized Retailer

Prime Communications is AT&T's largest authorized wireless retailer in the United States, and they are seeking a Bilingual Wireless Sales Representative. The role involves providing exceptional customer service, selling AT&T's products and services, and contributing to store operations in a dynamic retail environment. Responsibilities Provide extraordinary customer service by being compassionate towards and understanding their needs Build value by offering tailored and thoughtful solutions to fit each person, family or business Represent our Company and the AT&T brand with the utmost professionalism and courtesy Assist our leaders with store operations and duties Cooperate with your fellow RSCs to achieve a team approach to sales and customer service Achieve sales benchmarks and milestones (which can lead to that much needed extra bonus payment) Excel in selling AT&T's products/services, including entertainment, as we are a full-service lifestyle solution Work with wireless leaders to stand out, serve and succeed within the local community Skills Clear communication skills Commitment to exemplary customer service, honesty and integrity At least 18 years old and legally able to work in the United States without restrictions Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays Must have reliable transportation to location, off-site trainings, and meetings Must live within 30 minutes of home store location with flexibility to work at multiple locations within a district as needed Ability to operate a personal computer, wireless equipment, copier and fax Adhere to Team Color policy while maintaining neat and professional appearance Must be willing & able to complete the sales flow accurately within AT&T system(s) Must be able to responsibly handle cash transactions in accordance with company policies and procedures Must successfully complete all assigned AT&T & Prime trainings, in a timely manner Ability to lift up to 10 pounds Ability to bend, squat and stretch for purposes of inventory and stocking Requirement to stand for long periods of time in order to provide the best customer service (with or without a reasonable accommodation) Ability to work in fast pace environment Ability to follow instructions to completion Ability to work under pressure, multi-task and handle customer complaints or requests Ability to adapt to fluctuating noise levels and varied sounds from multiple media sources/devices Problem solves under pressure Strong Social Media presence preferred Background in retail sales is helpful, but not required Benefits We offer New Hire Ramp Up Bonus payments for the first three months Training and Opportunity to grow Supportive team environment Medical/Dental/Vision, Paid Time Off, 401k and more "Prime Scholars" - Education Benefit (Tuition Discount) Latest devices and discounts on wireless service plans Using our technology, gain first-hand expertise to share with our customers Discounts on accessories and additional AT&T products and services, meaning you will always have access to the latest gadgets around Company Overview Prime is the largest privately held AT&T Authorized Retailer in the US. It was founded in 1999, and is headquartered in Sugar Land, Texas, USA, with a workforce of 5001-10000 employees. Its website is