-Bilingual Property & Casualty Insurance Specialist - Fully Remote (Spanish-English) --
About the position Responsibilities • Answer incoming communications from customers. • Conduct research to provide answers for customers to resolve their issues. • Upsell products or services to existing customers as needed. Requirements • Active Property and Casualty license. • 6 months or more of customer service experience. • Great written and verbal communication skills in Spanish and English. • High school diploma or equivalent. • Ability to recognize, apply, and explain product or service knowledge. • Integrity to follow guidelines on maintaining members' privacy. • Computer experience with high-speed internet (> 10 mbps). • Smartphone or another device that runs iOS or Android for daily log-in. Nice-to-haves • Experience in upselling products or services. • Familiarity with customer relationship management (CRM) software. Benefits • Base pay of $23 per hour plus performance bonus opportunities. • Continuing education paid for by TTEC. • Health and wellness incentives. • PTO and tuition reimbursement. • Supportive of career and professional development. Apply tot his job