Bilingual Answering Service Agent, English/Spanish, 2nd Shift

Remote Full-time
Job Description:
• Deliver accurate, compassionate, and professional service on every call
• Be the first point of contact for our clients
• Work in a team environment
• Effectively communicate with co-workers

Requirements:
• Reside in PA, FL, MD, VA, or WV
• Be fluent in both English and Spanish
• Have a proven customer service background
• Enjoy helping others and working as part of a team
• Communicate clearly, professionally, and confidently
• Have a pleasant and polished phone voice
• Demonstrate above-average spelling skills
• Type at least 40 words per minute
• Meet work-from-home requirements, including:
• High-speed wired internet connection (no Wi-Fi)
• A separate, quiet workspace free from noises and distractions
• Be flexible and able to work the required schedule (Monday, Wednesday, Thursday, Friday, Sunday 3p-11p Eastern. Flexibility Required)
• Pass a pre-employment drug screen and background check (a requirement of employment)

Benefits:
• Competitive pay: $15/hour
• Weekly attendance bonus: $2/hour after 90 days
• Weekly pay with direct deposit
• Company-provided work equipment
• Medical, dental, and vision insurance (after 90 days)
• Call-A-Doctor / TeleDoc telemedicine benefit
• Flexible Spending Accounts (Section 125 plans)
• 401(k)
• Paid Time Off (after one year)
• And much more!

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