Behavioral Health Advocate - Indiana
Job title: Behavioral Health Advocate - Indiana in Indianapolis, IN at UnitedHealth Group
Company: UnitedHealth Group
Job description: Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.The goal of the Behavioral Health Advocate is to help individuals live their lives to the fullest by promoting recovery and resiliency via coordination and collaboration with multiple internal and external partners including consumers and their families/caregivers, medical, behavioral health and clinical network teams. Behavioral Health Advocates work with complex and high-risk members with diagnosis of Behavioral Health and Substance Use Disorder (SUD) needs with a goal of engaging the consumer in the treatment process, decreasing their reliance on higher levels of care, helping them to access appropriate community services, and assisting them in improving community tenure.Up to 25% of the week is spent in the community, meeting with members in hospitals, facilities, or homes. The remainder of the week is spent working remotely at home. Typical hours are Monday â Friday, 8 am to 5 pm. Due to business needs, residency in the Indianapolis or Northwest Indiana area is preferred. Licensure and Residency in the State of Indiana is required.Primary Responsibilities:
Utilize advanced clinical skills to engage and motivate Consumers via a recovery, health and wellness-oriented approach
Assist consumers and their families/caregivers with connections to appropriate psychiatric, medical, and psychosocial referrals and services
Identify and remove barriers to procurement, delivery, participation in and success of services
Provide supportive follow-up, monitoring and education as indicated, in-person and telephonically
Meet with consumers in-person at facilities, provider offices, and in homes as appropriate
Partner with designated external providers, programs, entities to address the needs, gaps in care, and recovery goals of complex and high-risk consumers
Identify and address the needs of members who are consistently high utilizers of services through case conferences and informal communications
Participate in standing meetings to review performance, identify areas of opportunity, and oversee course for improvements
Establish and foster positive relationships with medical team, participate in medical-behavioral integration activities and discussions
Identify high-risk, co-morbid needs of consumers
Accept referrals via designated processes, collaborate in evaluating available services, and coordinate necessary psychiatric and community referrals, as needed
Contribute to treatment plan discussions; routinely attend clinical rounds and other meetings with medical partner or external entities, when applicable
Partner with internal Optum Behavioral Health Services Teams to coordinate a seamless transition for consumers from an inpatient setting to community-based services
Meet all contractual requirements; collaborate early and frequently with other teams in the management of cases stratified as having intensive, complex, and high-risk needs
Assist in the development of a relevant and consumer-specific aftercare plan
Comply with all policies, procedures and documentation standards in appropriate systems, tracking mechanisms and databases
Collaborate with providers to determine acuity of mental health concerns, barriers and progress; coordinate appropriate services
Youâll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
Masterâs degree in Behavioral Health: Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Mental Health Counselor (LMHC), Doctorate-Level Psychologist OR Registered Nurse (RN/BSN or MSN) with 4+ years of dedicated Behavioral Health experience
Active, unrestricted licensed to practice independently in the State of Indiana
2+ years of post-licensure experience in a related mental health setting
Computer and typing proficiency to enter and retrieve data in electronic clinical records. Experience with email, internet research, use of online calendars, and other software applications
Access to install secure, high-speed internet and a dedicated, distraction-free workspace at home
Reliable transportation and ability to travel as needed within the designated service delivery area (up to 25%)
Live in or near Indianapolis, IN or NW Indiana
Preferred Qualifications:
Experience working in community/county mental health
Dual diagnosis experience with mental health and substance abuse
Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients
Experience working with low-income populations
Experience working with either Medicaid or Medicare funded programs
Clinical training experience
*All employees working remotely will be required to adhere to UnitedHealth Groupâs Telecommuter PolicyThe salary range for this role is $59,500 to $116,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, youâll find a far-reaching choice of benefits and incentives.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneâof every race, gender, sexuality, age, location and incomeâdeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes â an enterprise priority reflected in our mission.UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Expected salary: $59500 - 116600 per year
Location: Indianapolis, IN
Apply for the job now!
Apply Now
Company: UnitedHealth Group
Job description: Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.The goal of the Behavioral Health Advocate is to help individuals live their lives to the fullest by promoting recovery and resiliency via coordination and collaboration with multiple internal and external partners including consumers and their families/caregivers, medical, behavioral health and clinical network teams. Behavioral Health Advocates work with complex and high-risk members with diagnosis of Behavioral Health and Substance Use Disorder (SUD) needs with a goal of engaging the consumer in the treatment process, decreasing their reliance on higher levels of care, helping them to access appropriate community services, and assisting them in improving community tenure.Up to 25% of the week is spent in the community, meeting with members in hospitals, facilities, or homes. The remainder of the week is spent working remotely at home. Typical hours are Monday â Friday, 8 am to 5 pm. Due to business needs, residency in the Indianapolis or Northwest Indiana area is preferred. Licensure and Residency in the State of Indiana is required.Primary Responsibilities:
Utilize advanced clinical skills to engage and motivate Consumers via a recovery, health and wellness-oriented approach
Assist consumers and their families/caregivers with connections to appropriate psychiatric, medical, and psychosocial referrals and services
Identify and remove barriers to procurement, delivery, participation in and success of services
Provide supportive follow-up, monitoring and education as indicated, in-person and telephonically
Meet with consumers in-person at facilities, provider offices, and in homes as appropriate
Partner with designated external providers, programs, entities to address the needs, gaps in care, and recovery goals of complex and high-risk consumers
Identify and address the needs of members who are consistently high utilizers of services through case conferences and informal communications
Participate in standing meetings to review performance, identify areas of opportunity, and oversee course for improvements
Establish and foster positive relationships with medical team, participate in medical-behavioral integration activities and discussions
Identify high-risk, co-morbid needs of consumers
Accept referrals via designated processes, collaborate in evaluating available services, and coordinate necessary psychiatric and community referrals, as needed
Contribute to treatment plan discussions; routinely attend clinical rounds and other meetings with medical partner or external entities, when applicable
Partner with internal Optum Behavioral Health Services Teams to coordinate a seamless transition for consumers from an inpatient setting to community-based services
Meet all contractual requirements; collaborate early and frequently with other teams in the management of cases stratified as having intensive, complex, and high-risk needs
Assist in the development of a relevant and consumer-specific aftercare plan
Comply with all policies, procedures and documentation standards in appropriate systems, tracking mechanisms and databases
Collaborate with providers to determine acuity of mental health concerns, barriers and progress; coordinate appropriate services
Youâll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
Masterâs degree in Behavioral Health: Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Mental Health Counselor (LMHC), Doctorate-Level Psychologist OR Registered Nurse (RN/BSN or MSN) with 4+ years of dedicated Behavioral Health experience
Active, unrestricted licensed to practice independently in the State of Indiana
2+ years of post-licensure experience in a related mental health setting
Computer and typing proficiency to enter and retrieve data in electronic clinical records. Experience with email, internet research, use of online calendars, and other software applications
Access to install secure, high-speed internet and a dedicated, distraction-free workspace at home
Reliable transportation and ability to travel as needed within the designated service delivery area (up to 25%)
Live in or near Indianapolis, IN or NW Indiana
Preferred Qualifications:
Experience working in community/county mental health
Dual diagnosis experience with mental health and substance abuse
Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients
Experience working with low-income populations
Experience working with either Medicaid or Medicare funded programs
Clinical training experience
*All employees working remotely will be required to adhere to UnitedHealth Groupâs Telecommuter PolicyThe salary range for this role is $59,500 to $116,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, youâll find a far-reaching choice of benefits and incentives.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneâof every race, gender, sexuality, age, location and incomeâdeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes â an enterprise priority reflected in our mission.UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Expected salary: $59500 - 116600 per year
Location: Indianapolis, IN
Apply for the job now!
Apply Now