Barista / Counter Servers Shift Supervisor – Amazon Store

Barista / Counter Servers Shift Supervisor At Starbucks, forming genuine relationships is at the heart of our purpose. Our team members contribute to every success story within our stores and play a key role in shaping who we are. By supporting each other and our customers, we cultivate positivity every day. Collaboration, unity, and celebrating shared achievements make us more than coworkers—we’re partners. We’re proud to create an open, welcoming environment in which everyone belongs and where individual perspectives help our team grow stronger. As a Shift Supervisor, you’ll set the tone for operational and customer service excellence. You’ll lead shifts, work alongside baristas, and help ensure each guest receives prompt service and top-quality beverages. In this vibrant, dynamic workplace, you’ll inspire your team, foster a motivating environment, and develop valuable leadership abilities. Shift Supervisors play an essential role in delivering memorable experiences for both customers and team members. You’re Likely to Thrive as a Shift Supervisor if You: - Bring energy and honesty to your work - Work well with others and help your team achieve their goals - Are passionate about outstanding customer service - Take pride in attention to detail and high-quality results - Feel comfortable coaching, directing, and supporting team members - Are excited to expand your knowledge, especially about new menu items - Have experience managing cash and prioritizing safety - Keep cool and organized during busy shifts - Communicate effectively with both customers and colleagues The compensation and benefit programs for eligible part-time and full-time partners include competitive pay and complimentary drinks. Benefits packages provide a range of health coverage options, full tuition coverage through the Starbucks College Achievement Plan, and a variety of financial programs like our Bean Stock equity plan. Flexible schedules and paid time off help you find a healthy balance between your job and your life outside work. Benefits Health Coverage - Medical, dental, and vision insurance - Optional life insurance - Short-term and long-term disability Savings & Equity - Bean Stock equity awards - Stock Investment Plan (SIP) - 401(k) with company match potential - Financial wellness resources Learning & Professional Growth - Starbucks College Achievement Plan (covers full tuition for eligible bachelor’s programs) - Pathway to Admission guidance - Leadership and sustainability learning opportunities Support for Partners & Families - Paid sick leave for you and your loved ones - Paid parental leave - Mental health support and counseling access - Backup care - Paid vacation and time off - Adoption and family planning assistance - DACA reimbursement programs Extra Company Perks - Free and discounted food and beverages - Weekly product markouts and in-store discounts - Music streaming service options - Discounts with retail partners - Wellness, fitness, and activity benefits - Donation matching for charities - Employee recognition programs Experience Needed - Minimum of one year in customer service within a retail or food setting Basic Qualifications - Reliable attendance and punctuality, with or without reasonable accommodation - Flexible availability, including opening, closing, weekends, and holidays - Willingness to follow all store operating standards including quality, safety, and cash handling, with or without reasonable accommodation - At least six months in a role directly interacting with customers - Experience preparing or directing the preparation of food and beverages following standardized recipes and customer requests - Previous experience assigning tasks or coordinating small teams (at least six months) Knowledge, Skills, and Abilities - Ability to supervise and direct others’ work - Quick learner with a flexible mindset - Excellent verbal communication skills - Familiarity with retail or restaurant operations - Strengths in building positive team relationships As a Starbucks partner, you and your family are eligible for medical, dental, and vision insurance, life insurance, and disability coverage. Benefits include paid family leave, vacation, sick time, and extra compensation for working on certain holidays. For financial wellbeing, eligible partners can take advantage of a 401(k) plan with company matching, employee stock purchase programs, Bean Stock equity, and financial education resources. We offer full tuition for select online bachelor’s degrees, student loan support, and other growth opportunities, along with services like backup care and DACA fee reimbursement. Starbucks complies with all applicable employment and leave policies, keeping benefits current with regulations. Some benefits may differ depending on eligibility.