Automation Analyst - Remote

Remote Full-time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:
• Map workflows and identify automation opportunities
• Manage the automation pipeline
• Create client-facing analysis and visualizations
• Develop current and future state flows for PDD
• Report progress, risks, and results to leadership
• Serve as facilitator in daily stand-ups
• Track progress and update requirements

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
• Experience in workflow mapping and process automation, with the ability to identify inefficiencies and translate business processes into scalable automation solutions
• Familiarity with bot performance metrics and monitoring, including tracking utilization, success rates, exception handling, and continuous improvement opportunities
• Proficiency in Power BI, including building interactive dashboards, creating data models, and delivering actionable business intelligence
• Proven solid analytical and data visualization skills, with a focus on uncovering insights and trends to support decision-making and continuous improvement

Preferred Qualifications:
• Experience with automation technologies and platforms, such as Automation Anywhere, Power BI, or Power Automate, with a focus on designing, deploying, and optimizing automated workflows to enhance operational efficiency
• Industry experience in healthcare or similarly complex, regulated environments, with an understanding of operational workflows and compliance considerations
• Background in engineering or technical disciplines, offering a solid foundation in systems analysis, logic, and structured problem-solving
• All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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