Attendee Data Manager
Building A Brand Starts With Our Story
FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer.
Learn more at www.firstagency.com
Location: Remote, but must be based in NY tri state area.
What You Would Get To Do:
In this capacity, the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Attendee Data Manager will provide the client with database management to ensure consistency of information and accurate data for their events by assisting in the development, testing and management of client event communications and online registration in addition to supporting attendees with the registration process. This role also manages room blocks, activity scheduling, onsite execution support including post-event attendee reporting.
Your Contributions
Database management to ensure consistency of information using Cvent and/or proprietary client system in addition to Excel
Accurate data, inputting when required
Generating attendee, rooming and activity lists upon request
Manage post-event attendee reporting
Assist in the development, testing and management of client event communications and online registration
Assist attendees with registration process
Manage room blocks and coordinate with hotels
Manage ticketing allocation for large, multi-day sporting and hospitality events
Manage and coordinate ground transportation with clients and transportation companies as needed
Effectively communicate with internal and external clients via available communication lines; responding to all client queries within the agreed service level agreements
Assist event planners in contacting clients for relevant information – a/v details, gift sizes, presentations, etc.
Printing name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage etc. where appropriate
Packing and sending all boxes – prepare shipping grid, investigate customs policies, etc.
Supporting other members of the department with mailings, onsite assistance etc.
Support event project managers/coordinators on overall program logistics, production and implementation, when applicable
Onsite event execution support
Assist with the training of new joiners and mentoring existing team members
Strict and accurate adherence to company’s time tracking policies and systems
What We Are Looking For
Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST.
5 – 7+ years’ experience in Data Management and Event Technology including meeting planning and coordination
Bachelor’s Degree preferred
Advanced experience with Microsoft Office – specifically with Excel (i.e. comfortable with VLOOKUP function)
Rooming list management experience required
Ticket management experience preferred
Proficiency with registration website platforms such as Cvent, Splash, Certain, Aventri, Eventbrite and other registration website platforms
Experience scheduling/managing 1-on-1 meetings is a plus
Able to manage multiple projects simultaneously
Strong written and oral communication skills at all levels
Industry knowledge of new suppliers, services, and best practices
Client centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever changing demands and different client work styles
Experience in working with and managing senior clients
Motivated, self-starter, ability to take direction and work independently; ability to think innovatively
Flexible and willing to work outside of normal business hours (evenings, weekends) and travel when required (30-50%) to be on-site at events and/or troubleshoot remotely
At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth:
Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA)
401 (k)
Five Flexible Spending Accounts Options
Generous Paid Time Off Allowance
Employee Assistance Program (EAP)
Life, Disability & Pet Coverages
Wellness Stipend
Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more
Aura Identity Theft Protection
Discretionary Bonus Structure
Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.
United States Residents: The base pay for this position ranges from $69,692 - $80,457 (non-exempt.) This role is also eligible for an annual discretionary bonus.
#LI-KM3FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.
Apply Now
FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer.
Learn more at www.firstagency.com
Location: Remote, but must be based in NY tri state area.
What You Would Get To Do:
In this capacity, the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Attendee Data Manager will provide the client with database management to ensure consistency of information and accurate data for their events by assisting in the development, testing and management of client event communications and online registration in addition to supporting attendees with the registration process. This role also manages room blocks, activity scheduling, onsite execution support including post-event attendee reporting.
Your Contributions
Database management to ensure consistency of information using Cvent and/or proprietary client system in addition to Excel
Accurate data, inputting when required
Generating attendee, rooming and activity lists upon request
Manage post-event attendee reporting
Assist in the development, testing and management of client event communications and online registration
Assist attendees with registration process
Manage room blocks and coordinate with hotels
Manage ticketing allocation for large, multi-day sporting and hospitality events
Manage and coordinate ground transportation with clients and transportation companies as needed
Effectively communicate with internal and external clients via available communication lines; responding to all client queries within the agreed service level agreements
Assist event planners in contacting clients for relevant information – a/v details, gift sizes, presentations, etc.
Printing name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage etc. where appropriate
Packing and sending all boxes – prepare shipping grid, investigate customs policies, etc.
Supporting other members of the department with mailings, onsite assistance etc.
Support event project managers/coordinators on overall program logistics, production and implementation, when applicable
Onsite event execution support
Assist with the training of new joiners and mentoring existing team members
Strict and accurate adherence to company’s time tracking policies and systems
What We Are Looking For
Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST.
5 – 7+ years’ experience in Data Management and Event Technology including meeting planning and coordination
Bachelor’s Degree preferred
Advanced experience with Microsoft Office – specifically with Excel (i.e. comfortable with VLOOKUP function)
Rooming list management experience required
Ticket management experience preferred
Proficiency with registration website platforms such as Cvent, Splash, Certain, Aventri, Eventbrite and other registration website platforms
Experience scheduling/managing 1-on-1 meetings is a plus
Able to manage multiple projects simultaneously
Strong written and oral communication skills at all levels
Industry knowledge of new suppliers, services, and best practices
Client centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever changing demands and different client work styles
Experience in working with and managing senior clients
Motivated, self-starter, ability to take direction and work independently; ability to think innovatively
Flexible and willing to work outside of normal business hours (evenings, weekends) and travel when required (30-50%) to be on-site at events and/or troubleshoot remotely
At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth:
Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA)
401 (k)
Five Flexible Spending Accounts Options
Generous Paid Time Off Allowance
Employee Assistance Program (EAP)
Life, Disability & Pet Coverages
Wellness Stipend
Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more
Aura Identity Theft Protection
Discretionary Bonus Structure
Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.
United States Residents: The base pay for this position ranges from $69,692 - $80,457 (non-exempt.) This role is also eligible for an annual discretionary bonus.
#LI-KM3FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.
Apply Now