Associate Technical Sales & Solutions Engineer, Central

Evolv Technology is a mission-driven company dedicated to making a real difference in society by improving experiences wherever people gather. They are seeking an Associate Technical Sales & Solutions Engineer to focus on deployments, including installing systems, training operators, and supporting go-lives, while also contributing to site surveys and pre-sales activities. Responsibilities Certify: Achieve Professional Service Technician certifications on all Evolv Express generations and Expedite Participate & Qualify: Join live customer installations to understand a real-world deployment Install Independently: By Day 30, be able to install the full suite of Evolv systems independently, following TS&S safety, quality, and documentation standards Troubleshooting Proficiency: Build confidence in minor installation troubleshooting (e.g., configuration, connectivity, and setup validations) so that routine issues are quickly resolved on-site Training Excellence: Become a professional at delivering operator training across our core verticals (education, healthcare, sports & entertainment), adapting content to audience and environment GoLive Support: Support go lives from start to finish, ensuring operators, supervisors, and stakeholders are prepared Deployments to Standard: Learn how to exit a deployment site to the Evolv standard, including completing the post deployment survey/QA checklist and handing off notes to CS/Support Own Small Deployments: By Month 3, be able to execute the entire deployment process solo for installations up to 4 systems PreSales Foundations: Develop working competency in site surveys, ConOps (Concept of Operations) creation, and presales activities including pilots, demos, and PoCs PreSales Certification: Earn Professional Certification covering core presales activities and documentation standards Apply PreSales to Deployments: By Month Six, confidently conduct minor presales tasks when needed, run site surveys independently, and draft ConOps—with a strong understanding of how presales inputs improve installation quality and customer outcomes Channel Enablement: Learn and apply channel partner certification processes for deployment: Create professional installers across all Evolv products. Train partners to be effective operator trainers who meet Evolv standards Field Leadership: By Month 12, demonstrate the capability to serve as the onsite lead for major deployments when needed—owning plan, execution, quality, safety, and stakeholder communications Raise the Bar: Consistently train channel partners to the Evolv standard, model best practices, and act as a field leader others look to as the benchmark for deployment excellence Installation: Execute full system installations, including site preparation, equipment setup, configuration, and validation to Evolv standards Training: Deliver operator and administrator training tailored to customer verticals, ensuring smooth adoption and confidence in system use Go-Live Support: Provide on-site support during initial live operations, troubleshoot minor issues, and confirm readiness before handoff Develop an understanding of pre-sales activities—including site surveys, pilots, demos, and PoCs—and how these inputs drive successful deployments Be prepared to assist with pre-sales tasks when needed, ensuring seamless collaboration between sales and deployment teams Maintain professional certifications across Evolv Express and Expedite systems Demonstrate competency to resolve basic out-of-the-box issues during installation and configuration, ensuring smooth system activation Skills Achieve Professional Service Technician certifications on all Evolv Express generations and Expedite Join live customer installations to understand a real-world deployment Be able to install the full suite of Evolv systems independently, following TS&S safety, quality, and documentation standards Build confidence in minor installation troubleshooting (e.g., configuration, connectivity, and setup validations) so that routine issues are quickly resolved on-site Become a professional at delivering operator training across core verticals (education, healthcare, sports & entertainment), adapting content to audience and environment Support go lives from start to finish, ensuring operators, supervisors, and stakeholders are prepared Learn how to exit a deployment site to the Evolv standard, including completing the post deployment survey/QA checklist and handing off notes to CS/Support Be able to execute the entire deployment process solo for installations up to 4 systems Develop working competency in site surveys, ConOps (Concept of Operations) creation, and presales activities including pilots, demos, and PoCs Earn Professional Certification covering core presales activities and documentation standards Confidently conduct minor presales tasks when needed, run site surveys independently, and draft ConOps Learn and apply channel partner certification processes for deployment Create professional installers across all Evolv products Train partners to be effective operator trainers who meet Evolv standards Demonstrate the capability to serve as the onsite lead for major deployments when needed Execute full system installations, including site preparation, equipment setup, configuration, and validation to Evolv standards Deliver operator and administrator training tailored to customer verticals Provide on-site support during initial live operations, troubleshoot minor issues, and confirm readiness before handoff Willingness to travel extensively, with over 70% of time spent on the road Ability to lift and position proprietary equipment, using safety gear and trained techniques for safe handling Capability to stand and perform physically demanding tasks for extended periods Maintain professional certifications across Evolv Express and Expedite systems Demonstrate competency to resolve basic out-of-the-box issues during installation and configuration Benefits Equity as part of your total compensation package Medical, dental, and vision insurance Health Savings Account (HSA) A 401(k) plan (and 2% company match) Flexible Paid Time Off (PTO)- take the time you need to recharge, with manager approval and business needs in mind Quarterly stipend for perks and benefits that matter most to you Tuition reimbursement to support your ongoing learning and development Subscription to Calm Company Overview Evolv Technology an AI-enabled touchless security screening system that uses digital sensors and artificial intelligence to detect threats. It was founded in 2013, and is headquartered in Waltham, Massachusetts, USA, with a workforce of 201-500 employees. Its website is