Associate, Global Travel & Expense

Bain & Company is consistently recognized as one of the world’s best places to work, and they are currently seeking an Associate for their Global Travel & Expense team. This role involves ensuring accurate and timely processing of employee expense reports while upholding compliance with company policies and collaborating with team members to deliver exceptional service. Responsibilities Review employee expense submissions for accuracy, completeness, and adherence to company travel and expense policies. Ensure timely and accurate processing with proper documentation Partner with team members (regional / global) to balance workloads, address volume fluctuations, and support shared goals for timely service delivery Identify unusual trends, policy deviations, or nonstandard items. Escalate concerns appropriately and propose clarifications or exceptions requiring additional approval Respond to employee inquiries and resolve system-related issues in a timely and professional manner, delivering high-quality customer service and guidance Skills Basic understanding of Travel & Expense (T&E) processes and policy compliance Familiarity with expense systems Awareness of general finance, accounts payable, or administrative workflows Understanding of documentation requirements for expense processing Strong attention to detail and accuracy in reviewing and entering data Good time management and organizational skills to meet processing deadlines Clear written and verbal communication for handling employee queries professionally Ability to follow structured procedures and escalate issues when needed Basic proficiency in MS Office tools, especially Excel and Outlook Ability to learn and adapt quickly to systems and policy changes Work well in a team-oriented, global environment Handle repetitive tasks with consistency and reliability Maintain a high level of confidentiality and integrity when managing sensitive information Support broader team goals and contribute to process improvement when possible Bachelor's degree or an equivalent combination of education, training and experience Benefits 401(k) plan with an annual employer contribution based on years of service Annual discretionary performance bonus 4.5% 401(k) company contribution, which increases after 3 years of service and is 100% vested upon start date Bain pays 100% individual employee premiums for medical, dental and vision programs Generous paid time off, including parental leave, sick leave and paid holidays Fully vested 401(k) company contribution Paid Life and Long-Term Disability insurance Annual fitness reimbursements Company Overview Bain & Company is a global management consulting firm, a top advisor to the world's leading private, public and non-profit organizations. It was founded in 1973, and is headquartered in Boston, Massachusetts, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Bain & Company has a track record of offering H1B sponsorships, with 83 in 2025, 90 in 2024, 141 in 2023, 89 in 2022, 53 in 2021, 60 in 2020. Please note that this does not guarantee sponsorship for this specific role.