Associate - German

Remote Full-time
Description

Job Profile:

Translation Associate in Amazon.com operates in a global eCommerce environment without boundaries, and operates a diverse set of businesses in seven countries, including Retail, third party marketplaces, eCommerce platforms, web services for developers.

This is an entry-level role to 2 years in the Amazon. In this role, the individual works on one or more critical tasks for a particular retail product category. These tasks include (but are not limited to) populating/procuring content for the product catalogs on the Amazon Web Site, interacting/coordinating with vendors/manufacturers, identifying and correcting errors/complaints, maintaining records of work received and work performed. The individual is expected to perform these tasks by using fair judgment in understanding instructions provided by the Process Lead/Manager.

Roles And Responsibilities

  • Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs are met per quality standards.
  • Understand and correctly use Amazons Retail Systems Platform (RSP) to support vendors and buyers in enhancing the retail selection on Amazons online catalog.
  • Maintain records of day-to-day work by updating trackers to reflect work done.
  • If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead
  • Interacting and coordinating with vendors/buyers to accurately reflect the Amazon catalog for price, product details and other product-related information.

Skills And Competencies Required

  • Proficiency in German: B1 and above or BA/MA in French
  • Excellent written and oral communication skills in English.
  • Strong business communication skills ability to communicate with internal/external stakeholders clearly and concisely.
  • Basics in MS Excel
  • Strong analytical skills Ability to do high school level arithmetic.
  • Familiarity with navigating the internet research techniques on the internet and finding required information quickly.
  • Ability to dive deep into a problem, perform Root Cause Analysis and identify constraints to recommend a solution on this, we will test the candidates' ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions.
  • Ability to deal with ambiguity use discretion and judgment to take decisions on critical business tasks based on available information.

Flexibility in working in shifts and working hours.

Basic Qualifications

  • Bachelor's degree
  • Speak, write, and read fluently in English
  • Experience with Microsoft Office products and applications
  • Experience with Excel

Preferred Qualifications

  • Speak, write, and read fluently in German

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - ADCI - BLR 14 SEZ

Job ID: A2969941

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