Associate Disability Claims Examiner (Virtual)

Prudential Financial is a leading financial services institution that values talent and aims to provide impactful careers. The Associate Disability Claims Examiner will manage routine disability claims, ensuring optimal handling and timely decisions while focusing on customer experience. Responsibilities Will effectively and accurately manage a block of routine Disability claims Focus on customer experience to deliver the best experience for our customers Demonstrate ability to deliver accurate, dependable, and trustworthy service to our customers A strong customer focus evidenced through maintaining customer relationships Skills 1 year in Short Term Disability claim management, or related health claim field experience desired Strong written and verbal communication skills demonstrated in previous work experience (preference for Bilingual verbal communication in Spanish and English) Proven customer service skills Claim/risk management skills and technical knowledge in contract interpretation and administration PC skills required (i.e., Windows based environment; Word; Excel; PowerPoint) Subscribe to internet service provider plan with at least 25 Mbps download speeds. You must be willing to troubleshoot any issues or outages with your home internet service, contacting your service provider as necessary Must have the capability to handle calls with a cell phone (would need to have unlimited data and minutes) or a landline. Your personal phone number will not be identified to customers Quiet area in your home with minimal distractions and noise free Reliability and Dependability throughout our extensive training program is required Bi-Lingual in Spanish and English languages Success in achieving Individual Development goals Results oriented with an ability to organize and analyze information Strong organization, critical thinking and time management skills Demonstrated ability to adapt to the changing needs of an organization Benefits Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. 401(k) plan with company match (up to 4%). Company-funded pension plan. Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development. Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs. Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service. Company Overview Prudential Financial specializes in the fields of investment management, life insurance, and retirement benefits. It is a sub-organization of Prudential Financial. It was founded in 1875, and is headquartered in Newark, New Jersey, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Prudential Financial has a track record of offering H1B sponsorships, with 1 in 2024, 1 in 2023. Please note that this does not guarantee sponsorship for this specific role.