Associate Auto Underwriter?/Auto Underwriting Assistant - Cincinnati Hybrid

Remote Full-time
Position: Associate Auto Underwriter (Auto Underwriting Assistant) - Cincinnati Hybrid

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.

Great American's Strategic Comp division is currently seeking an Associate Auto Underwriter (Auto Underwriting Assistant) to support our growing Underwriting Team. This is a non-exempt, hourly position that will work a hybrid schedule:
Monday and Friday are work from home days, and Tuesday, Wednesday, and Thursday are in the Cincinnati Office.

Are you self-motivated, highly organized and driven by attention to detail? Do you enjoy multi-tasking and working in a fast paced environment? Do you enjoy supporting a team and working independently? If so, this might be the right job for you!

Here’s what you would be doing if hired for the position.

The Associate Auto Underwriter (Auto Underwriting Assistant) will provide customer service and administrative support to the Underwriting department. This position gathers data from several sources, including the clients, on new and renewal business for the underwriting decision process. The Associate Auto Underwriter organizes the data and provides it to the Underwriters to help speed decision making. (The Associate Auto Underwriter does not perform risk selection, rejection, pricing, and retention -- those tasks are performed by the Underwriter.)

The Associate Auto Underwriter maintains effective business relationships with internal and external customers in relation to the underwriting process.

Responsibilities
:
• Performs a variety of policy administration tasks in support of the business within established production and quality guidelines. Tasks may include:
• Reviews instructions from agent, underwriter, insured, broker, etc. to understand / determine what is needed to provide quotes, issuances, renewals, endorsements, Crits etc.
• Enters information on quotes, issuances, renewals, audits, endorsements and / or cancellations / rein statements based on rules and company procedures.
• Enters rate, premium and / or policy information into appropriate systems for policy updates / issuance.
• Maintains file accuracy and completeness.
• Orders, prepares and / or updates reports (i.e., loss reports, financial reports, loss run requests, etc.) and / or legal notices (i.e., Notice of Cancellation, non-renewal notice, etc.).
• Researches and resolves and / or corrects errors and / or issues.
• Prepares, assembles and / or issues policy / endorsements and associated documentation.
• Researches and reconciles premium / billing accounting discrepancies. Responds to premium / billing questions.
• Utilizes computerized systems for research, tracking, information gathering and / or troubleshooting (i.e., Excel / Word programs, legacy systems, internal systems, third party vendor delivered systems, etc.).
• Shares and / or conveys routine information via telephone, e-mail, fax or regular mail to underwriters, agents, brokers, reinsurers and / or insureds maintaining a professional demeanor in all situations.
• Participates in other departmental processes / projects, such as changes / enhancements to forms and screens, user acceptance testing for systems and policies, and reviewing impact to current policies / practices.
• Acts as a liaison with other departments and facilitate interdepartmental communication.
• May perform other tasks including support, imaging, mail, data entry, agent contracting support and / or supply functions.
• Builds working knowledge of policies and procedures, as well as the business (including products, coverages, etc.) and organization. Complies with company and regulatory guidelines.
• Performs other duties as assigned.

Qualifications
:
• Bachelor's degree is preferred
• Underwriting assistant or internship experience with an insurance carrier or agency is preferred
• Auto lines experience is preferred

Business Unit: Strategic Comp

Benefits: We offer competitive healthcare, retirement, and paid time off benefits for full-time and part-time benefit eligible employees.
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