Apply Now: Director, Business Development
Key Job Details:Compensation: a competitive salaryStart Date: Immediate openings availableCompany: WorkwarpPosition: Director, Business DevelopmentLocation: Remote  You Lead the Way. WeÂve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youÂll learn and grow as we help you create a career journey thatÂs unique and meaningful... to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, youÂll be recognized for your contributions, leadership, and impactÂevery colleague has the opportunity to share in the companyÂs success. Together, weÂll win as a team, striving to uphold our company values and powerful backing promise to provide the worldÂs best customer experience every day. And weÂll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Role Objective:
The Tele Strategic Expansion Director is responsible for maximizing sales team potential, crafting sales plans, supporting the team design, and implementing short- and long-term strategic sales plan inclusive of growth target, product mix and other opportunity to support our clients.
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Strategic planning (20  30% of time)
 Drive overall team strategy to achieve business goals and sales targets from trigger-based leads
 Collect customer feedback and distribute internally to influence product development based on customer need
Coaching and development (20  30% of time)
 Coach and develop a group of managers to drive growth and hit sales targets
 Hire and on-board new managers to build a strong team and support team development by regularly conduct 1:1 coaching sessions and team huddles
Performance management (10  20% of time)
 Drive a high quality, rigorous sales review process, including account planning, account prioritization and opportunity development
 Partner closely with specialized sales team to develop cross-sell opportunities
 Partner with Marketing, EDA, PPI, and Senior Leadership to improve sales engagement and performance
 Support team to handle client escalations, as needed
Business development (10  20% of time)
 Initiate, develop and maintain executive level relationships and drive sales activities with key customers
 Lead sales team to develop a long-term strategy for each client
 Provide guidance to team to uncover growth opportunities, treat identified customers and achieve growth targets
Compliance (100% of time)
 Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements
 Support Operational Excellence team in call monitoring processes to support high quality customer interactions
Knowledge and Skills
Client development
 Demonstrates ability to identify potential client growth opportunities and drive results through creative problem solving and excellent leadership
Coaching
 Provides individualized skills-improvement assistance, aiding in self-discovery and encouraging self-generated solutions
Performance management
 Exhibits consistent track record of managing performance, coaching, and motivating for success and identification of development strengths and opportunities improvement to a large team to enable improved business results
Demonstrating value
 Proactively and consistently demonstrates the value of partnering with American Express
Results focus
 Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks
Market, industry, & product knowledge
 Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulation
Attributes
 Strategic thinking
 Leadership and team motivation
 Personal accountability
 Compliance focused
Experience
 Bachelor's degree preferred
 Experience leading sales teams, 5  7 years minimum
 Experience partnering with clients across various markets / industries
 Experience in a highly-regulated industry
Salary Range: $115,000.00 to $190,000.00 annually + sales incentive + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, weÂll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
 Competitive base salaries
 Bonus incentives
 6% Company Match on retirement savings plan
 Free financial coaching and financial well-being support
 Comprehensive medical, dental, vision, life insurance, and disability benefits
 Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
 Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
 Free and confidential counseling support through our Healthy Minds program
 Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the ÂKnow Your Rights poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters Apply Job! Are You the One We're Looking For?If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.
Apply Now
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youÂll learn and grow as we help you create a career journey thatÂs unique and meaningful... to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, youÂll be recognized for your contributions, leadership, and impactÂevery colleague has the opportunity to share in the companyÂs success. Together, weÂll win as a team, striving to uphold our company values and powerful backing promise to provide the worldÂs best customer experience every day. And weÂll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Role Objective:
The Tele Strategic Expansion Director is responsible for maximizing sales team potential, crafting sales plans, supporting the team design, and implementing short- and long-term strategic sales plan inclusive of growth target, product mix and other opportunity to support our clients.
Â
Strategic planning (20  30% of time)
 Drive overall team strategy to achieve business goals and sales targets from trigger-based leads
 Collect customer feedback and distribute internally to influence product development based on customer need
Coaching and development (20  30% of time)
 Coach and develop a group of managers to drive growth and hit sales targets
 Hire and on-board new managers to build a strong team and support team development by regularly conduct 1:1 coaching sessions and team huddles
Performance management (10  20% of time)
 Drive a high quality, rigorous sales review process, including account planning, account prioritization and opportunity development
 Partner closely with specialized sales team to develop cross-sell opportunities
 Partner with Marketing, EDA, PPI, and Senior Leadership to improve sales engagement and performance
 Support team to handle client escalations, as needed
Business development (10  20% of time)
 Initiate, develop and maintain executive level relationships and drive sales activities with key customers
 Lead sales team to develop a long-term strategy for each client
 Provide guidance to team to uncover growth opportunities, treat identified customers and achieve growth targets
Compliance (100% of time)
 Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements
 Support Operational Excellence team in call monitoring processes to support high quality customer interactions
Knowledge and Skills
Client development
 Demonstrates ability to identify potential client growth opportunities and drive results through creative problem solving and excellent leadership
Coaching
 Provides individualized skills-improvement assistance, aiding in self-discovery and encouraging self-generated solutions
Performance management
 Exhibits consistent track record of managing performance, coaching, and motivating for success and identification of development strengths and opportunities improvement to a large team to enable improved business results
Demonstrating value
 Proactively and consistently demonstrates the value of partnering with American Express
Results focus
 Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks
Market, industry, & product knowledge
 Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulation
Attributes
 Strategic thinking
 Leadership and team motivation
 Personal accountability
 Compliance focused
Experience
 Bachelor's degree preferred
 Experience leading sales teams, 5  7 years minimum
 Experience partnering with clients across various markets / industries
 Experience in a highly-regulated industry
Salary Range: $115,000.00 to $190,000.00 annually + sales incentive + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, weÂll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
 Competitive base salaries
 Bonus incentives
 6% Company Match on retirement savings plan
 Free financial coaching and financial well-being support
 Comprehensive medical, dental, vision, life insurance, and disability benefits
 Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
 Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
 Free and confidential counseling support through our Healthy Minds program
 Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the ÂKnow Your Rights poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters Apply Job! Are You the One We're Looking For?If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.
Apply Now