Applied ML Engineering - GenAI, AI Agent

Remote - Americas Engineering & Data About the role Join Shopify's innovative team as we develop an AI Personal Shopper to transform the online shopping experience. Leveraging cutting-edge AI, including Large Language Models (LLM) and advanced machine learning algorithms, you'll play a pivotal role in delivering personalized recommendations and insightful suggestions tailored to individual preferences. Our goal is to redefine e-commerce by creating a concierge service that enhances how customers interact with Shop and Storefronts. As a Machine Learning Engineering (MLE) lead or individual contributor, you'll be at the forefront of implementing AI systems at scale, directly empowering merchants and creating tangible solutions with real-world impact. Key Responsibilities: Develop and deploy Generative AI, natural language processing, and machine learning models. Design and produce scalable AI/ML system architectures. Implement data pipelines for fine-tuning LLMs. Solve high-impact data problems, delivering business impact through data and machine learning products. Prioritize and communicate effectively with both technical and non-technical audiences. Qualifications: Mastery in building data products using generative AI, RLHF, and fine-tuning LLMs. End-to-end experience in training, evaluating, testing, and deploying machine learning products at scale. Experience in building data pipelines and driving ETL design decisions using disparate data sources. Proficiency in Python, shell scripting, streaming and batch data pipelines, vector databases, DBT, BigQuery, BigTable, or equivalent, and orchestration tools. Experience with running machine learning in parallel environments (e.g., distributed clusters, GPU optimization). At Shopify, we pride ourselves on moving quickly—not just in shipping, but in our hiring process as well. If you’re ready to apply, please be prepared to interview with us within the week. Our goal is to complete the entire interview loop within 30 days. You will be expected to complete a pair programming interview, using your own IDE. This role may require on-call work. Ready to redefine e-commerce through AI innovation? Join the team that’s making commerce better for everyone. About Shopify Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries. This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option. About you Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone. Before you apply, consider if you can: Care deeply about what you do and about making commerce better for everyone Excel by seeking professional and personal hypergrowth Keep up with an unrelenting pace (the week, not the quarter) Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change Bring critical thought and opinion Use AI tools reflexively as part of your fundamental workflow Embrace differences and disagreement to get shit done and move forward Work digital-first for your daily work Shopify We hire people, not resumes. If you think you’re right for the role, apply now. First things first We want to ensure you’re the type of person who will thrive here so we can move you quickly through our hiring process. Before completing the job application, please check all the statements that apply to you below: I care deeply about what I do I am always seeking new (sometimes uncomfortable) growth I thrive on change in an ambiguous environment I get shit done and can keep pace to ship weekly I want to work remotely for my daily work I have a history of being resilient and resourceful I want to make commerce better for everyone It looks like you might not be a great fit for Shopify at this time — while we encourge everyone to apply, we are looking for someone who can meet all these criteria. Apply tot his job