AI Ops Business Analyst: Automation & Process Optimization
Employer Industry: Public Safety Technology Why consider this job opportunity: - Opportunity for career advancement and growth within a leading technology organization - Work on innovative AI-driven solutions that enhance public safety operations - Collaborative and supportive work environment focused on continuous improvement - Chance to make a significant impact on operational efficiency and automation - Engage with cross-functional teams and play a key role in AI project delivery What to Expect (Job Responsibilities): - Map current operational processes to identify bottlenecks and areas for automation - Serve as the internal "Product Owner" for automation projects, translating business needs into requirements - Oversee the development of automation tools ("Gems") in collaboration with engineering teams - Analyze and recommend improvements to the existing AI Ops toolchain for compliance and standardization - Define key metrics for operational efficiency and track the ROI of automation initiatives What is Required (Qualifications): - 4+ years of experience as a Business Analyst, Technical Product Owner, or Process Improvement Analyst in a software or technical domain - Proven experience in process mapping and defining automation strategies in a technical environment - Strong understanding of the software development lifecycle (SDLC) and operational concepts such as bolthires/CD - Proficiency with tools like Jira for backlog management and flow-charting tools for process mapping - Excellent written and verbal communication skills to translate complex technical processes into business language How to Stand Out (Preferred Qualifications): - History of driving reductions in manual toil through automation - Proactive in identifying and addressing inefficient processes - Fluent in both business value and technical implementation languages - Familiarity with MLOps principles is highly desirable #PublicSafety #AI #Automation #CareerOpportunity #TechnologyInnovation We prioritize candidate privacy and champion equal-opportunity employment.Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Apply tot his job