AI Literacy and Stewardship Analyst
About the position The American Red Cross is hiring for two AI Literacy and Steward Analysts. The Enterprise Data and Analytics (EDA) group supports almost every line of business at the American Red Cross. The Enterprise Data Governance group is expanding its focus on responsible AI governance. We are seeking an AI Literacy and Stewardship Analyst to lead initiatives that promote responsible, ethical, and effective use of artificial intelligence across the American Red Cross. This role combines educational outreach with governance, ensuring that employees not only understand how to use AI tools but also do so in alignment with organizational values, internal policies, and ethical use of AI. The work location for this position is 100% virtual/work from home. While the position can be worked from anywhere in the United States, the preferred work hours are on an East Coast schedule. Responsibilities • Partner with the head of data and AI governance to develop an enterprise AI literacy framework. • Create the content and design process for new and existing courses, ensuring alignment with instructional best practices, scope and sequence, and defined learning outcomes. • Design creative, engaging, and accessible learning experiences tailored to diverse audiences and learning styles (e.g., interactive modules, videos, simulations). • Design and deliver training programs, webinars, workshops, and resources to improve AI understanding across the Red Cross. • Translate complex AI concepts into accessible language for non-technical audiences. • Create Persona based AI Literacy curriculum. • Evaluate and update educational content to reflect the latest AI policies and ethical use, tools, and risks. • Evaluate learning outcomes using surveys, assessments, and performance metrics. • Serve as a liaison between technical teams, legal/compliance, and business units to ensure responsible AI deployment. • Monitor AI systems for ethical risks, bias, transparency, and accountability. • Support the development and enforcement of AI governance frameworks, policies, and best practices. • Champion a culture of ethical AI use and continuous learning. Requirements • Education: Bachelor's degree required. • Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required. • Comprehensive knowledge of instructional design, corporate training and change management. • Familiarity of AI/ML concepts, Data/AI governance, AI tools, and ethical considerations. • Significant experience with AI concepts and instructional design. • Knowledge of Data and AI governance and responsibilities of Data/AI Stewardship. • Broad knowledge of current AI/ML tools. • Excellent verbal and written communication skills. • Ability to articulate analytical insights/complex findings in a clear and concise manner. • Ability to create surveys for feedback purposes. • Understanding change management and SAFe agile concepts. • Experience working in an Agile environment preferred. Benefits • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO: Starting at 19 days a year; based on type of job and tenure • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays • 401K with up to 6% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply tot his job