AI Generalist - Automation & Client Implementation Specialist

Remote Full-time
About the position

As an AI Generalist with a focus on automation, you’ll split your time evenly between developing and testing internal AI-driven automation workflows and partnering with clients to implement tailored AI solutions. Internally, you’ll use AI workflow builders and automation tools like Lindy, n8n, Zapier, Cursor, Claude Code, or OpenAI’s Codex CLI to streamline processes and support a client intelligence platform for sharing ROI metrics. Externally, you’ll collaborate with client teams to assess AI readiness and deploy solutions that drive efficiency, using empathetic engagement to ensure sustainable adoption. Your role emphasizes rapid automation prototyping, independent task execution, and agile task management (e.g., Linear, JIRA) to deliver short-term wins and long-term impact. Familiarity with coding platforms is a plus, but this role prioritizes automation expertise over traditional coding.

Responsibilities
• Client-Facing AI Implementation (50% of role): Work directly with client teams to assess AI readiness and adoption capacity using Chiri’s structured questionnaires.
• Deploy tailored AI automation solutions to address specific pain points (e.g., optimizing HR processes, streamlining financial workflows, or automating engineering tasks).
• Build trust through empathetic, conversational engagement to ensure sustainable AI integration across industries.
• Internal Automation & Tool Testing (50% of role): Test and implement AI-driven automation workflows using tools like Lindy, n8n, Zapier, Cursor, Claude Code, or OpenAI’s Codex CLI (familiarity recommended but not required).
• Develop rapid prototypes for internal processes and a client intelligence platform to track ROI metrics (e.g., cost savings, time reductions).
• Focus on scalable, user-friendly automations that enhance team efficiency.
• Workflow Automation: Design and deploy automation workflows using AI workflow builders and no-code/low-code platforms like Lindy, n8n, or Zapier to streamline internal operations and client servicing, targeting measurable outcomes like reduced processing times.
• Empirical Performance Evaluation: Create and maintain test benches and empirical evaluation sets to assess and improve automation tool performance, prioritizing defined pass rates and measurable metrics over qualitative feedback.
• Context Engineering: Optimize AI interactions for precise, context-aware outcomes tailored to specific use cases (e.g., HR talent management, finance analytics, or engineering integrations).
• Collaboration & Documentation: Partner with Chiri’s consulting team to align automations with client needs.
• Maintain clear documentation of automation performance and test results.
• Use task management tools like Linear or JIRA to track progress and ensure timely delivery.
• Rapid Prototyping & Independence: Independently prototype and iterate on automation workflows, adhering to project direction and delivering solutions that drive both internal efficiency and client value.

Requirements
• 2-4 years of experience in automation-centered roles focused on internal tooling and process optimization.
• Proficiency with AI workflow builders and no-code/low-code platforms like Lindy, n8n, or Zapier for rapid automation prototyping.
• Strong understanding of context engineering, focusing on crafting precise AI-driven automation tailored to specific use cases (e.g., HR automation, finance workflows).
• Ability to design and implement empirical evaluation sets and test benches to iteratively improve automation performance with measurable outcomes.
• Excellent English proficiency (at C1 CEFR Level for non-native speakers) for clear communication in client interactions, documentation, and team collaboration.
• Comfort with independent task execution and structured task management in tools like Linear or JIRA.

Nice-to-haves
• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• Familiarity with coding platforms like Cursor, Claude Code, or OpenAI’s Codex CLI to enhance automation workflows.
• Exposure to AWS or cloud-based tools for supporting automation processes.
• Passion for driving measurable outcomes through AI automation, such as workflow efficiency or cultural adoption.

Benefits
• A fast-paced, remote team environment where your contributions directly impact high-growth clients in tech-forward industries.
• Opportunities to grow with us as we evolve product innovation, with access to cutting-edge AI tools and training.
• The chance to "summit" AI challenges alongside inspired colleagues, delivering real ROI like 50% faster processes or enhanced compliance.

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