AI Engineer I/II/III

Excellus BCBS is seeking an AI Engineer to join their collaborative team focused on developing advanced machine learning and AI models. The role involves solving complex business challenges, improving member health outcomes, and contributing to innovative AI solutions using state-of-the-art algorithms. Responsibilities Develops Artificial Intelligence and Machine Learning solutions to solve business problems and improve member health outcomes, incorporating (but not limited to): Large language models (LLMs) and generative AI applications, machine learning models, natural language processing (NLP), optimization and mathematical programming and recommendation systems Builds and refines data pipelines for feature engineering and ML model input, ensuring efficient and scalable data handling Collaborates with data engineering teams to acquire, clean, and prepare data for model training Supports model evaluation, testing, and performance monitoring in pre-production environments Works within cloud-based ML platforms (e.g., Databricks) to develop and optimize AI models Understands ML Operations principles and collaborates with CI/CD and ML Operations engineers for model deployment and monitoring Participates in peer code reviews and follows best practices for software development in AI Stays up to date with industry trends and new developments in AI/ML Develops and refines prompt engineering techniques for optimizing interactions with LLMs and generative AI applications Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures Regular and reliable attendance is expected and required Performs other functions as assigned by management Contributes to the AI/ML model lifecycle, ensuring reproducibility, scalability, and maintainability of solutions Works with stakeholders to translate business objectives into AI/ML formulations and measurable success criteria Optimizes and fine-tunes ML models for performance, explainability, and efficiency Develops solutions using large language models (LLMs) and generative AI frameworks Supports the integration of AI models with enterprise applications, APIs, or data pipelines Engages in continuous learning and shares knowledge on new ML techniques and best practices Enhances team efficiency through the adoption of automation tools for model training, evaluation, and monitoring Leads the discovery and solutioning process, working with company stakeholders to identify high-impact AI opportunities Designs and implements scalable AI architectures that integrate with enterprise systems and support business operations Leads initiatives related to large language models (LLMs) and generative AI, ensuring alignment with business needs Mentors junior team members and fosters a culture of engineering excellence Collaborates with Operations and CI/CD teams to improve AI model deployment pipelines and monitoring strategies Recommends and influences best practices for AI model governance, versioning, and compliance Engages with leadership and cross-functional teams to align AI strategies with business goals Skills Bachelor's degree required; in lieu of a degree, six (6) years of relevant experience required Prior professional, co-op, or internship experience developing AI/ML solutions, or relevant coursework Basic understanding of fundamental ML concepts, algorithms, and statistical techniques Basic experience working with databases, SQL, and data manipulation Strong problem-solving skills and a willingness to learn Hands-on professional experience developing ML models for real-world applications Intermediate proficiency with cloud-based ML platforms (e.g., Databricks, AWS SageMaker, or Azure ML) Intermediate knowledge of model performance monitoring and optimization techniques Experience working with large-scale data pipelines and distributed computing frameworks (e.g., Spark) Familiarity with CI/CD and ML Ops/ LLM Ops principles to collaborate effectively with deployment teams Experience working with large language models (LLMs) and generative AI technologies Ability to present clear and concise technical concepts to both technical and non-technical stakeholders Significant professional experience and knowledge in AI/ML engineering with a track record of developing models at scale Advanced proficiency in AI/ML model architecture, optimization, and explainability techniques Advanced experience integrating AI solutions with business applications and APIs Extensive experience working with large language models (LLMs) and generative AI in production environments Advanced understanding of AI model lifecycle management, governance, and operationalization Leadership experience in mentoring and guiding AI engineering best practices Strong ability to engage with executives and business leaders to drive AI strategy Ability to orally communicate Must be able to travel across the enterprise Ability to work in a home office for continuous periods of time for business continuity Benefits Participation in group health and/or dental insurance Retirement plan Wellness program Paid time away from work Paid holidays Company Overview Excellus BlueCross BlueShield, a nonprofit independent licensee of the BlueCross BlueShield Association, is part of a family of companies that finances and delivers vital health care services to about 1.5 million people across upstate New York. It was founded in 1932, and is headquartered in Rochester, New York, USA, with a workforce of 5001-10000 employees. Its website is Company H1B Sponsorship Excellus BCBS has a track record of offering H1B sponsorships, with 3 in 2025, 18 in 2024, 12 in 2023, 15 in 2022, 17 in 2021, 20 in 2020. Please note that this does not guarantee sponsorship for this specific role.