Administrative Assistant 1 (AA1) - Vancouver/Clark Office

Remote Full-time
The State of Washington is committed to ensuring the well-being of children and youth in its community. They are seeking an Administrative Assistant 1 (AA1) to provide administrative support to Social Service Specialists and maintain efficient office operations. Responsibilities Answer a multi-line phone system in a fast-paced environment Greet clients, providers, and staff Maintain office procedures, standards, priorities, and deadlines while coordinating office operations Act as liaison between clients and Social Service Specialists Screen calls and visitors Timely distribution of communication and documents Create, edit, and review correspondence Process Background Checks, Disclosure, and Discovery Requests Prepare files for uploading to the document management system Uploads court orders, files court documents online and in person as required Maintain filing systems, databases, multiple tracking logs, and computer programs Provide back-up to other Administrative Assistant staff Skills One year of office experience requiring keyboarding or typing Equivalent education and experience totaling one year of office/clerical, secretarial, bookkeeping, accounting, or general administrative work The ability to take action to learn and grow The ability to take action to meet the needs of others This position requires a minimum of at least two years of driving experience and a valid driver's license The incumbent must successfully complete formal training courses as required by law, policy, and regional requirements within one year of their appointment Demonstrated strong knowledge of Microsoft Office, including Word, Excel (multi-level spreadsheet creation experience), and Adobe Demonstrated knowledge of general office procedures and processes Previous experience drafting, editing, and sending electronic correspondence Previous experience editing, proofreading, and drafting memos and other forms of written documents Previous experience operating vehicles for maintenance/repair transport Benefits Employees and their families are covered by medical (including vision), dental and basic life insurance. Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts. Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses. Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction. The Washington State Employee Assistance Program promotes the health and well-being of employees. State Employees are members of the Washington Public Employees' Retirement System (PERS). Employees also have the ability to participate in the Deferred Compensation Program (DCP). All state employees are covered by the federal Social Security and Medicare systems. If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program. Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year. Full-time employees earn eight hours of sick leave per month. Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Washington State supports members of the armed forces with 21 days paid military leave per year. Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. Leave Sharing Parental Leave Family and Medical Leave Act (FMLA) Leave Without Pay Company Overview Washington state public employees help to create a working Washington built on education and innovation, where all Washingtonians thrive. It was founded in 1889, and is headquartered in Olympia, Washington, USA, with a workforce of 10001+ employees. Its website is
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