Account Manager / Reservation Specialist - Night Shift (Not Remote) in Wichita, KS

Job title: Account Manager / Reservation Specialist - Night Shift (Not Remote) Company: Syndeo Job description: Account Manager / Reservation Specialist Syndeo Staffing has direct placement and temp-to-hire opportunities for a few openings as for an Account Manager / Reservation Specialist. As an Account Manager / Reservation Specialist, you will have the responsibility of communicating with vendors to negotiate and oversee customers' emergent and pre-planned travel arrangements. This includes sourcing, negotiating, and managing all aspects of the reservation. The Account Manager / Reservation Specialist should be highly skilled administratively and present with exceptional negotiating and customer service skills. ESSENTIAL FUNCTIONS: Utilize reservation system to book hotel rooms for customers accurately and efficiently. Gather all necessary information from customers, including travel dates, preferred hotel amenities, and special requests, ensuring a smooth reservation process. Collaborate with hotel partners to negotiate competitive room rates for customers. Utilize market knowledge and industry trends to secure the best possible rates and value-added benefits for customers. Maintain strong relationships with hotel representatives, ensuring effective communication and fostering mutually beneficial partnerships. Handle last-minute reservation changes, cancellations, and modifications promptly and efficiently. Respond to urgent customer requests, such as room upgrades, special requests, or additional amenities, ensuring a high level of customer satisfaction. Coordinate with hotels and other relevant parties to fulfill ad-hoc requests and resolve any issues that may arise. REQUIREMENTS: High school diploma and/or GED equivalent Minimum of 1+ years of experience in a business office environment Hotel industry experience preferred Proficiency in computers, with hands-on experience utilizing Microsoft Office Suite Excellent verbal and written communication skills Strong attention to detail and accuracy Ability to work independently and multitask effectively in a fast-paced team environment Strong research and problem-solving abilities necessary SCHEDULE: Office is open 24/7 to accommodate clientele. Client is flexible on schedules and can accommodate part-time or full-time anytime during the week or weekend but schedules must be consistent. Desired shifts available are overnight and 3rd shift but open to day shift, PT, FT, weekend, etc.. If qualified, we will contact you regarding your availability. Please Note: This position is in-office with no remote working capability. Expected salary: Location: Wichita, KS Job date: Thu, 17 Aug 2023 22:12:48 GMT Apply for the job now! Apply tot his job