Account Manager, Branded Merchandise Solutions

Remote Full-time
Job Description:
• Achieve each client's marketing objectives through branded merchandise solutions
• Ensure on-time and on-budget delivery of solutions
• Owner of the client experience
• Revenue accountability for a portfolio of accounts; meet targeted revenue growth and margin
• Expand existing account revenue by introducing HALO's unrivaled set of capabilities
• Manage a portfolio of projects with varying clients, timelines, priorities, costs, and logistical complexities
• Produce creative and accurate quotes and presentations using innovative product ideas
• Utilize vendor relationship and internal resources for resourceful sourcing and quoting strategies, balancing the client’s and company’s business needs
• Onboard new clients to HALO ways of working: ordering, approvals, quality, production, and more
• Model HALO values of Ingenuity, Inclusion, and Determination while working collaboratively as one, national team
• Manage client expectations through effective communication of project changes, order timelines and status updates to internal and external stakeholders
• Contribute to winning new client accounts
• Maintain accurate and up-to-date records of quotes, orders and art proofs
• Generate reports to track open orders and billing progress
• Communicate extensively with manufacturers and clients
• Develop strong relationships with Sales and Promotional Product Suppliers
• Coordinate ordering and return of samples for client presentations
• Enter sales orders
• Coordinate client reviews and proof approvals

Requirements:
• 3+ years experience in a project management role
• 5+ years in sales support experience
• Proficient in Microsoft applications (Word, Excel, Outlook and PowerPoint)
• Proficient in ERP systems
• Enjoy problem-solving, and helping customers
• Comfortable making judgment calls, and prioritizing workload
• Excellent oral, written and interpersonal communication skills
• Motivated by working in a goal-oriented, deadline-driven team with autonomy in how you work
• Ability to deliver under deadlines with a high level of accuracy
• Curious, flexible and good humored with a positive “can do” attitude
• Active participant in giving and receiving in appreciative and constructive feedback
• Motivated learner that will take advantage of on-the-job training, complementary training programs, career mentorships, and stretch assignments

Benefits:
• nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance
• additional Voluntary Benefits
• 401(k) Retirement Savings Plan
• Health Savings Accounts (HSA)
• Flexible Spending Accounts (FSA)

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