Corporate Trainer/ Training Coordinator – in office position, not remote
About the position Responsibilities • Assists management with interdepartmental outreach projects to include marketing training events and programs for employee development companywide. • Continually fosters good relationships with support departments to include Quality Assurance, Client Ops, Care Management, Billing, Logistics, and acquisitions, through regular engagements and surveys. • Actively seeks out, constant growth in and supports knowledge of, all ongoing policies, procedures, order processing, claims submissions systems and software.• Facilitates and coordinates any updates for onboarding program sessions throughout the year to ensure timeliness and efficiencies are maintained. • Constantly strives for excellence as it pertains administering training and the quality of education found within the learning management system. • Administers training for designated customer groups with the ability to deliver, project and motivate end users through effective training methodologies. • Evaluates success of training implementation by assessing achievement of learning objectives and transfer of knowledge.• Conducts follow-up studies of all completed training programs and courses and measuring results to support monthly and quarterly reporting. • Maintains the cleanliness, supplies, resources, training equipment and organization of the training room. • Actively promotes and supports the Certified Training Assistance (CTA) Program. • Keeps attendance, monitors, and evaluates employee and trainer performance within the training room and virtual trainings. • Works independently and within a team on special and nonrecurring and ongoing projects.• Delivers internal and external training communications as requested by management. • Always exemplifies the desired culture and philosophies of the organization. • Ads to all company policies and procedures regarding employment, safety and compliance. • Performs other duties as requested by department leadership. Requirements • Bachelor's degree; two or more years of experience or training; or equivalent combination of education and experience. • Phenomenal communication, presentation and public speaking skills while working with individuals at all levels of the organization.• Excellent organizational and time management abilities. • Proficient knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software. • Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines. • Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands. Benefits • Health, Dental, Vision, Life, Disability • 401K • Company Paid Holidays • Paid Time Off • Education Assistance Program • Community Involvement • Employee Engagement Opportunities Apply tot his job Apply tot his job