Corporate Trainer/ Training Coordinator - in office position, not remote
About the position Responsibilities • Assists management with interdepartmental outreach projects to include marketing training events and programs for employee development companywide. • Continually fosters good relationships with support departments to include Quality Assurance, Client Ops, Care Management, Billing, Logistics, and acquisitions, through regular engagements and surveys. • Actively seeks out, constant growth in and supports knowledge of, all ongoing policies, procedures, order processing, claims submissions systems and software. • Facilitates and coordinates any updates for onboarding program sessions throughout the year to ensure timeliness and efficiencies are maintained. • Constantly strives for excellence as it pertains administering training and the quality of education found within the learning management system. • Administers training for designated customer groups with the ability to deliver, project and motivate end users through effective training methodologies. • Evaluates success of training implementation by assessing achievement of learning objectives and transfer of knowledge. • Conducts follow-up studies of all completed training programs and courses and measuring results to support monthly and quarterly reporting. • Maintains the cleanliness, supplies, resources, training equipment and organization of the training room. • Actively promotes and supports the Certified Training Assistance (CTA) Program. • Keeps attendance, monitors, and evaluates employee and trainer performance within the training room and virtual trainings. • Works independently and within a team on special and nonrecurring and ongoing projects. • Delivers internal and external training communications as requested by management. • Always exemplifies the desired culture and philosophies of the organization. • Ads to all company policies and procedures regarding employment, safety and compliance. • Performs other duties as requested by department leadership. Requirements • Bachelor's degree; two or more years of experience or training; or equivalent combination of education and experience. • Phenomenal communication, presentation and public speaking skills while working with individuals at all levels of the organization. • Excellent organizational and time management abilities. • Proficient knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software. • Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines. • Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands. Benefits • Health, Dental, Vision, Life, Disability • 401K • Company Paid Holidays • Paid Time Off • Education Assistance Program • Community Involvement • Employee Engagement Opportunities Apply tot his job